Overview

Job Location:
Tokyo, Japan

Job Description:

Business Overview

Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba", online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro sports businesses.

　

Department Overview

Group Human Resources Supervisory Department (GHRD) provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we continuously improve our processes and operations.
 

What you will experience in Rakuten HR:
This is a great opportunity to gain experience in HR operations at a large, diversified company.
This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.
This is a great opportunity for an HR professional to gain experience in a large-scale company and promote business improvement measures.
 

Diverse career paths: 
The Group Human Resources Supervisory Department is composed of sections that perform various HR functions such as payroll, training, recruiting, and HRBP.
Therefore, there is a lot of communication with other sections through various PJTs, and the environment is rich in long-term career paths.
 

What you will experience in Rakuten HRIS:
Through HRIS jobs, there are multiple opportunities to support the expanding Rakuten group businesses and many chances to work on HR Information System (Workday) solutions and operations enhancement for both Japan and other countries in the world.
 

Our Vision:
To be a world class organization that transforms the business through impactful HR technology solutions and services.
 

Our Mission:
A trusted partner delivering high quality HR technology consulting and solutions which empowers our global partners to unlock value and innovation for Rakuten businesses.
 

Position:

Why We Hire

As our company continues to undergo remarkable growth and diversification, we need to continuously invest in HR system development to optimize HR operations and to further support the business development.

We are looking for a candidate who will understand ‘as-is’ end-to-end business/process cycles, possess the ability to act effectively at various levels of detail, work constructively with cross-functional teams and senior management, facilitate problem-solving and decision-making and be actively involved in multiple project activities, such as owning project plans and requirements elicitation.

This successful candidate will act as an internal consultant to global HR stakeholders and be part of a team of Workday specialists that sit in Human Resource Information Services Group and closely partners with Information Technology and Human Resource peer groups.  The candidate will be expected to closely collaborate with teammates across the globe and ensure we are maximizing our Workday investment.

　

Position Details

You will act as a functional lead and be responsible for project management and member management in the areas of Workday’s HCM (Human Management System)/ Security/Payroll/LMS (Learning Management System) data integration from both technical and business understanding perspectives. The role is responsible for the strategic thought leadership, its holistic design, governance, and optimized operation for a global operation (Japan, Americas, EMEA, APAC).

KEY RESPONSIBILITIES

You will be responsible for project management and member management in the areas of Workday’s HCM (Human Management System)/ Security/Payroll/LMS (Learning Management System) data integration from both technical and business understanding perspectives. The role is responsible for the strategic thought leadership, its holistic design, governance, and optimized operation for a global operation (Japan, Americas, EMEA, APAC). 

KEY RESPONSIBILITIES

1. Serve as a Subject Matter Expert to optimize all HCM/LMS/Security/Payroll integration related function configurations.

Ability to work on multiple projects from planning through execution independently.

2. Ability to organize the activity/requests in a manner to effectively govern and control the information distributed to the HR functional groups, HR executive leadership, and corporate executive leadership

3. Understand HR functions, as well as network technology functions and their terms, methodologies, and processes

4. Work with internal stakeholders and business partners to provide valuable solutions that support efficient processes and high-quality user experience, including proactive system controls 

5.Ability to support and mentor and guide less experienced teammates to promote knowledge sharing and team growth.

6. Participate in global Architectural review committee; ensure global design control standards are met
7. Design and prototype solutions, present options, lead design and operational problem resolution workshops as needed

8. Document end to end solution design details

9. Organize technical project and release plans (either standalone or part of broader plan), to create clear vision for path to deployment of new configuration and drive to completion

10. Unit test solutions and provide input to HR for user experience testing structure and scenarios

11. Be an active member on the Workday Community to keep a pulse on new features, product defects, and advocate for desired enhancements

12. Partner with Release Manager and peers to analyze impact of new versions of Workday and recommend new features to further discovery

13. Assist with complex issues raised through internal ticketing system, assist with EIB data loads

14. Serve as a named support contact to log cases with Workday, or other system vendors

Mandatory Qualifications:

– Experience in Workday or global HR system (e.g., SAP/Oracle) implementation projects at a consulting firm or in-house IT department.

– In-depth knowledge of system architecture for global HR systems (e.g., SAP/Oracle).

– Knowledge and work experience in HCM Core (Human Capital Management Core) and security (permissions).

-Ability to communicate complex technical solutions in simple business friendly terms.

– Ability to lead strategic discussions with stakeholders.

– Ability to do consultation with understanding of technical/business perspectives.

Desired Qualifications:

– Workday HCM or Security Certification.

– Experience on implementation and BAU support for Global HR system.

– Experience implementing systems in multiple regions, familiar with a global work environment.

Other Information:

Additional information on Location

Rakuten Crimson House : 1-14-1 Tamagawa, Setagaya-ku, Tokyo

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Languages:

English (Overall – 3 – Advanced), Japanese (Overall – 4 – Fluent)