Overview

Job Locations:
AUS – NSW – Sydney
AUS – VIC – Melbourne

Primary Details

Time Type: Full time

Worker Type: Employee

  • Location: Sydney/Melbourne
  • Type: Permanent, full time
  • Hybrid role, Happy to talk flexible working

The opportunity

Join the AUSPAC People function and support in delivering the payroll for Australia and New Zealand – 4,000 + employees.  As a Senior Payroll Specialist, you will play a crucial role in Payroll ensuring the accuracy and timeliness of payments, output, reporting and lodgement.

Your new role

This position will have a focus on continuous process improvement opportunities within the Payroll function, with a strong emphasis on New Zealand payroll operations. You will be responsible for resolving complex payroll queries, mentoring our offshore Compensation and Benefits team, and ensuring compliance with relevant legislation and policies.  Other responsibilities will include:

  • Assist in delivering the Australian and New Zealand fortnightly payroll for over 4,000 employees in ADP's GlobalView with high accuracy and standard. 
  • Take ownership of end-to-end New Zealand payroll processing, ensuring compliance with NZ legislation including PAYE, KiwiSaver, and leave entitlements.
  • Investigate and resolve payroll discrepancies and complex queries.
  • Identify opportunities for service delivery improvement and participate in the continuous improvement of payroll processes 
  • Monitor the correctness, eligibility, and timeliness of payments in compliance with Awards, EBA's, Employment Contracts, organisational policies, and relevant legislation. 

About you

We are seeking a highly motivated and detail-oriented Senior Payroll Specialist with a passion for accuracy and a proactive approach to problem-solving. You will bring a strong understanding of New Zealand payroll legislation and a commitment to delivering exceptional service.

Other key attributes that will see you succeed in this role: 

  • In-depth knowledge of New Zealand payroll legislation and compliance requirements (e.g. PAYE, KiwiSaver, Holidays Act).
  • Deep understanding of legislative requirements in respect of Australian Payroll (eg PAYG, SGC and payroll tax) 
  • Proven experience in a similar role in a large complex organisation 
  • ADP GlobalView/SAP and Workday experience is preferred but not essential
  • Analytical mindset with the ability to investigate and resolve payroll issues independently.
  • Excellent communication skills and a collaborative approach to working with cross-functional teams.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

  • ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
  • Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 18 weeks’ gender-equal flexible leave for all new parents, including paid super
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • Additional leave and support through QBE’s Family Domestic Violence First Responder Network
  • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

  • 2021 LinkedIn Top Employer & HRD Employer of Choice
  • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
  • Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
  • Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates
  • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
  • Family First accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com

Skills:

Communication, Critical Thinking, Customer Service, Detail-Oriented, Financial Data Reporting, Intentional collaboration, Labor and Employment Law, Managing performance, Payroll, Problem Solving, Process Improvements, Risk Management, SAP Crystal Reports, Service Delivery, Stakeholder Management

Application Close Date: 26/05/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.