Overview

Job Location:
Winston Salem, NC

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

  • Navigate to the "My Experience" application page.

  • Locate the "Resume/CV" document upload section at the bottom of the page.

  • Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

The Senior Academic Coordinator provides strategic leadership and support to Academic Coordinators across Wake Forest College (WF College) academic departments and programs. This role serves as a key liaison between academic departments and central academic support services, ensuring efficient and effective academic operations. This includes developing and implementing best practices, streamlining processes, and fostering communication and collaboration among departments. The Senior Academic Coordinator will also be responsible for training and mentoring WF College Academic Coordinators, providing guidance on university policies and procedures, and advocating for their needs.

Job Description

Essential Functions:

  • Provide guidance, mentorship, and training to Academic Coordinators across all departments.

  • Develop and implement best practices and standardized procedures for academic operations.

  • Conduct regular meetings and workshops to share information, address challenges, and foster collaboration among Academic Coordinators.

  • Analyze current academic processes and identify areas for improvement in efficiency, effectiveness, and student experience.

  • Serve as a resource for Chairs and Academic Coordinators on university policies and procedures.

  • Cultivate collaborative partnerships with Academic Coordinators, providing timely updates and proactively identify and resolve challenges.

  • Coordinate interim academic support during periods of transition, collaborating with Chairs and Academic Coordinators.

  • Organizes and oversees key College events, such as faculty development workshops, and special events. Ensures that events adhere to budget and spend policies while delivering on the intended educational objectives.

  • Serves on the search committee for Academic Coordinator positions by actively participating in candidate screening, interviews, and selection, while advising committee members on key attributes of a strong candidate.

Other Functions:

  • Assist with EMS/DeaconSpace classroom space management.

  • Assist in planning and promoting departmental meetings and events.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree plus a minimum of three to five years of related experience, or an equivalent combination of education and experience.

  • Proven experience in administrative support functions.

  • Excellent interpersonal, communication, analytical, and problem-solving skills.

  • Ability to maintain confidentiality.

  • Proficiency in using data analysis and reporting tools.

  • Ability to work independently and as part of a team.

  • Strong organizational and time-management skills.

Preferred Education, Knowledge, Skills, Abilities:

  • Experience with Workday Platform.

  • Experience working within a complex, multi-department environment.

  • Experience with EMS Scheduling Software.

Accountabilities: 

Works under limited supervision. Maintain strong communication channels with Academic Coordinators, providing timely updates and addressing concerns. Ensure consistent and equitable application of university policies across all departments.

Physical Requirements:

Sitting, standing, walking, bending.

Environmental Conditions: 

No adverse environmental conditions expected.

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. 

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact askHR@wfu.edu.

Additional Job Description

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

 

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.