Overview

Job Location:
Memphis, Tennessee

Job Title:

Associate Director of Institutional Research

   

Department:

Provost Office

  

Job Description:

The Associate Director of Institutional Research plays a strategic and hands-on role in advancing data-informed decision-making across the College. Reporting to the Associate Vice President for Institutional Effectiveness, this role focuses on leveraging Workday Student and other institutional systems to design reports, automate compliance workflows, support student success analytics, and build data capacity. The associate director partners with key stakeholders across campus to improve data quality, accessibility, and usability.

This is an ideal opportunity for an experienced data professional who thrives in a collaborative environment, enjoys translating technical systems into actionable insights, and is passionate about using data to improve student outcomes and institutional effectiveness.

Job Responsibilities:

  • Design, build, and maintain Workday reports and calculated fields to support institutional, compliance (e.g., IPEDS, CDS, U.S. News), and ad hoc needs.

  • Develop dynamic, self-service dashboards and tools for faculty, staff, and leadership, translating complex data into actionable insights.

  • Collaborate with data stewards and stakeholders to improve data structures, identify evolving needs, and streamline workflows.

  • Improve and maintain the organization and dependencies of reporting objects and calculated fields to ensure efficient reporting.

  • Mentor junior analysts, student workers, and colleagues in reporting tools, best practices, and calculated field creation.

  • Lead cross-training efforts and create user documentation, training materials, and standard operating procedures to build institutional reporting capacity.

  • Uphold data governance standards, ensure FERPA compliance, and contribute to shared data definitions and vocabulary.

  • Continuously identify and implement improvements to data quality, workflows, and reporting efficiency.

Required Qualifications:

  • Bachelor’s degree

  • 5 years of experience in data analysis, institutional research, business intelligence, or a related area.

  • Strong skills in data validation, quality assurance, and documentation.

  • Excellent collaboration, communication, and project management skills.

Preferred Qualifications:

  • Demonstrated experience developing reports and calculated fields in Workday Student.

  • Experience automating IPEDS or other compliance reporting.

  • Proficiency in SQL, Python, R, Tableau, or Power BI.

  • Familiarity with FERPA and data governance frameworks.

  • Experience with Workday Prism is a plus.

A complete application includes a cover letter and a resume.

Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment.

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