Overview

Job Location:
Orlando, Florida, USA

Job Title

Director of Total Rewards

Location

USA – Florida – Orlando – Wycliffe USA Headquarters

 

Job Description Summary

At Wycliffe USA, we collaborate with the global Church to attract, retain, resource and support a diverse workforce — including staff, volunteers, interns and contractors — dedicated to advancing Bible translation. Central to our strategic goals is the responsible management of resources and systems within Workforce Systems.
Workforce Systems fosters a people-centered approach to Wycliffe’s total rewards, people data and analytics, team operations and strategic workforce initiatives. We ensure that staff experience a fair, consistent and well-supported journey — from the systems that support their pay and benefits to the projects and processes that shape their workplace experience.
Our scope includes Total Rewards (compensation, benefits, and retirement strategy); workforce planning and analytics; HR systems support (including Workday and Salesforce); project management; compliance and team operations; and strategic staff engagement initiatives.
Together with the Senior Director of Workforce Systems, this workgroup will enable new ways of interacting with staff while leveraging existing resources and technological innovations. Workforce Systems is committed to driving operational excellence, continuously improving processes to enhance the experience for the GWS team and staff, and ensuring HR practices comply with organizational and governmental guidelines.

Job Description

Job Description

At Wycliffe Bible Translators, your work is more than just a job. As the Director of Total Rewards, you’ll lead the development and delivery of Wycliffe’s compensation, benefits and retirement strategies to help ensure our staff feel seen, valued and supported throughout their journey.

In this role, you’ll oversee a growing and gifted Total Rewards team, partnering closely with Finance, other pillars within the Global Workforce Services (GWS) team and departments across the organization to steward resources wisely and equitably. You’ll provide strategic direction for pay practices, benefit design and retirement offerings, building a Total Rewards philosophy that is mission-aligned, competitive in the nonprofit space and responsive to the diverse needs of our staff. With a strong foundation in compliance, vendor management and staff care, your leadership will help create a staff experience that reflects Wycliffe’s deep commitment to whole-person wellbeing and organizational health.

You’ll partner with Global Workforce Services (GWS) leadership and team members to:

  • Lead cross-functional initiatives that strengthen Wycliffe USA’s ability to attract, support and retain mission-aligned talent.

  • Steward compensation and benefits resources in alignment with Wycliffe’s strategic priorities and values.

  • Actively participate in GWS team engagements to optimize team culture, cohesion, performance and outcomes.

Responsibilities

You’ll make an impact as you:

  • Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.

  • Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation. 

  • Live-out – conviction of “work flows through relationship” by passionately “loving God and loving people” through word and deed. Promote team and organizational culture standards, ensuring high customer service standards.

  • Collaborate on departmental initiatives to provide a best-in-class experience for Wycliffe USA future and existing staff. Assist with cross-functional GWS team responsibilities, tactical teams/departmental initiatives. 

  • Model servant leadership and aid in holding the GWS team accountable to organizational and team values.

  • Represent the GWS team in meetings, projects, workshops and partnership efforts, as assigned.

  • Work alongside the senior director and other team members to:

    • Develop operating objectives and innovative business models that aid in the acceleration of the Bible translation movement.

    • Drive the continual improvement of functions, processes and engagements.

    • Oversee the continual refinement of compensation, benefits and retirement offerings, including performance analysis, recommendations for enhancement and implementation of approved updates.

  • In partnership with the senior director, develop and execute a multi-layered Total Rewards strategy that supports Wycliffe’s mission, values and priorities in attracting, engaging and retaining staff. 

  • Steward compliance with all relevant laws and regulations related to compensation, benefits and retirement, including FLSA, ERISA, HIPAA, COBRA, PPACA and relevant IRS guidelines. 

  • Safeguard policies and procedures to ensure all decisions and actions comply with internal and external standards, with particular emphasis on HIPAA and data privacy compliance.

  • Partner with staff, supervisors, retirees and cross-departmental teams to provide expert guidance, education and holistic support in navigating available offerings.

  • Create and execute communication, education and marketing strategies that increase staff understanding, engagement and appreciation of Total Rewards offerings. 

  • Oversee the planning and implementation of annual benefit renewals and open enrollment activities. 

  • Provide strategic leadership for Wycliffe’s retirement savings offerings, including plan design oversight, compliance management, participant education and alignment with organizational philosophy.

  • Serve as the primary liaison with the retirement plan recordkeeper, consultants and custodians; manage plan operations in collaboration with the finance and legal departments to ensure accuracy, efficiency and responsible stewardship.

  • Manage relationships with external vendors and consultants, regularly evaluating performance, return on investment and alignment with organizational needs.

  • Conduct research to assess industry and market competitiveness, legal compliance and cost-effectiveness to increase marketability of offerings.

  • Collaborate with internal and external stakeholders to negotiate terms of employment, ensuring alignment with the organization’s compensation philosophy and fiscal objectives.

  • Maintain relevant HR certifications and serve as a subject matter expert in Total Rewards, including emerging trends in retirement readiness and financial well-being.

  • Promote team and organizational culture standards while upholding high customer service standards. Build robust relationships with constituents to develop creative agile solutions to address challenges and reduce barriers.

  • Perform other duties as assigned by the Senior Director of Workforce Systems and Chief Human Resources Officer.

  • Supervisory Responsibilities: Coordinate supervisory responsibilities for 2-10 staff in accordance with the ministry’s policies and applicable laws, including spiritual leadership, interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining staff, addressing complaints and resolving problems. 

  • Travel: Some domestic and international travel may be required for this role. 

Minimum Skill Sets

The requirements listed below represent the knowledge, skill, and/or ability necessary to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

  • Spiritual Bona Fide Occupational Qualification (BFOQ): Demonstrates desire and ability to support corporate Biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.

  • Humility: Works well within the team, demonstrating Christ-like maturity and humility that gives appropriate credit to others where it is due. Willing to take ownership of shortcomings and faults, admit and own mistakes, receive correction or exhortation and remain teachable with a willingness to learn and grow.

  • Leadership: Ability to maintain, coach and encourage a strong, effective team. Understands and applies the principles of Christian leadership. Makes decisions and solves problems autonomously, in accordance with departmental vision and goals, yet remains open to input and suggestions from the team. Exhibits objectivity and openness to others’ views.

  • Creativity and Innovation: Willing to adapt to changing policies and procedures and to recommend better ways of accomplishing the task when appropriate. Shows initiative to complete tasks and creatively problem-solve with a second-mile attitude.

  • Adaptability: Adapts to changes in the work environment, including working with diverse individuals or groups; modifies approach or methods to fit the situation; remains flexible and composed when facing frequent change, delays or unexpected events.

  • Serving Others: Works well with people, focusing on solving conflict using biblical principles, listening well to others, using emotional intelligence and developing God-honoring relationships. Accepts feedback and responsibility for own actions and follows through on commitments. Promotes positive people skills and service focus among staff by establishing customer service standards, training staff, monitoring customer satisfaction and maintaining healthy working relationships.

  • Customer Focus: Enthusiastic about providing high-quality customer service. Committed to high-quality work and prompt attention to the delivery of results.

  • Confidentiality: Understands the importance of confidentiality and works in a manner that maintains the highest level of trust with customers, staff and colleagues.

  • Relationship Building: Builds strong working relationships within the department, with other directors and across global teams. Operates effectively in both mono- and cross-cultural contexts, fostering cooperation through awareness and sensitivity to others’ needs. Demonstrates objectivity and openness to different perspectives.

  • Interpersonal Communication: Demonstrates strong verbal and written communication skills, with the ability to convey ideas clearly and persuasively. Relates well to individuals at all levels and from diverse backgrounds, easily building and maintaining relationships.

  • Project Management: Ability to manage complex projects and staff responsibilities between multiple teams/departments. Executes projects with acute attention to detail and follow-through.

  • Change Management: Solid skills in leading and managing change, developing workable implementation plans, communicating change effectively, preparing and supporting those affected by change, monitoring transition, holding the team accountable and evaluating results.

  • Job Knowledge: Solid knowledge base of global human resources recruitment and employment practices, policies and principles. Recognizes broader implications, such as balancing care with risk management principles. 

  • Technical Skills: Proficient in Google Workspace (Mail, Calendar, Sheets, Docs, Drive, Slides, etc.), Microsoft Office Suite (Word and Excel), Workday HCM and video conferencing software such as Zoom. Ability to conduct internet research and learn new software as needed.

Education & Experience

  • Bachelor’s degree and at least five years of experience in Human Resources or equivalent combination of education, training and experience in sales, recruiting and management. 

  • Familiarity with the Wycliffe/SIL context and ministry service is preferred.

  • SHRM-SCP, SPHR or GPHR certification required. 

  • Experience working with diverse and hybrid teams.

Spiritual and Personal Commitments:

As a religious organization and employer, Wycliffe is permitted to and does make employment decisions on the basis of religion, biblical standards and our religious beliefs. You’ll be asked to:

  • Demonstrate a personal commitment to Jesus Christ, as evidenced by your personal testimony.

  • Identify with and participate in a church and proactively seek to grow your faith in Christ.

  • Establish and maintain a team of prayer partners who will support you in your season of ministry at Wycliffe (minimum 3-5 partners).

  • Actively participate in corporate prayer and devotional times.

  • Maintain an exemplary standard of biblical ethics, behavior and conduct within Wycliffe and in your public and private life outside of Wycliffe. 

  • Agree to abide by Wycliffe’s ethics, behavior and conduct standards at all times.

  • Demonstrate Christ-like maturity in all interactions as displayed by good judgment based on biblical values and principles.

  • Actively incorporate your faith in Christ, as well as Wycliffe’s beliefs and core values, in all aspects of your daily work. 

  • Guided by your faith in Christ, demonstrate these core competencies in daily work and interactions:

    • Faithful in following Christ. (See John 8:31-32, Prov. 3:5-6.) Follow Christ faithfully, allowing Scripture to guide decisions, and continually grow in relationship with God and His people.

    • Intentional in collaboration with humility. (See 1 Cor. 3:5-9, Col. 3:12.) Collaborate intentionally to accomplish work goals, demonstrating a commitment to cross-departmental, inter-organizational and cross-cultural teamwork.

    • Agile in learning. (See Prov. 1:5, Phil. 1:9-10.) Demonstrate a dedication to personal and professional growth within a culture that values continuous learning, individually and collectively.

    • Excellent in stewardship. (See 1 Cor. 4:2, 1 Peter. 4:10.) Participate in God’s work, stewarding His resources responsibly with urgency and excellence.

    • Proactive in discernment. (See John 5:17, 19; Matt. 6:33.) Seek to discern where and how God is at work. Align our efforts with His purposes.

Benefits

We offer a comprehensive benefits package including:

  • Medical, dental, vision and life insurance options for employees and their eligible dependents. 

  • Health Savings Account (HSA) and Flexible Spending Account (FSA).

  • 403b retirement savings account with matching.

  • Paid time off with up to a max of 10 vacation days in the first year of employment (based on hours worked).

  • Paid sick time off up to 8 hours per month (based on hours worked).

  • 10+ paid holidays.

  • Short-term disability pay.

We also offer regular spiritual development, worship, prayer, community gatherings and connection opportunities for all staff in all locations. Detailed information per position is available upon request.

Compensation

The pay range for this position is $66,476.46 – $76,447.93. Actual pay rate may be higher based on various factors such as qualifications, skills and experience, required training, licensure and/or certifications, budget and allocation, if applicable. Additionally, the range for this position is based upon and considers Wycliffe’s non-profit ministry environment. 

About Wycliffe Bible Translators

For over 80 years Wycliffe Bible Translators, Inc. has been committed to ensuring that people “from every nation, tribe, people and language” (Revelation 7:9) have access to God’s Word in a language and format they can clearly understand. We believe that accurate, clear and natural translations of the Bible in accessible formats lead to people entering into life-transforming relationships with God. 

Wycliffe is a catalyst in the global Bible translation movement, engaging with thousands of partners around the world to collaboratively carry out this work. 

Wycliffe’s vision is that people from every language will understand the Bible and be transformed. Our mission is to serve with the global body of Christ to advance Bible translation so people can encounter God through His Word. 

Wycliffe is a distinctly Christian community where you can flourish by using your God-given talents and abilities to serve and support the ministry of Bible translation. Your employment with Wycliffe is not merely a vocation; it is responding and making a commitment to actively participate in what He’s doing around the world. Your faith, prayers, skills and experiences are foundational to contributing and witnessing God’s Word impacting people around the world. This is a once-in-eternity opportunity!

We believe the Bible is the inspired Word of God and is completely trustworthy, speaking with supreme authority in all matters of belief and practice. Wycliffe’s beliefs and core values can be found here. An exemplary standard of ethics, behavior and conduct that reflects biblical principles are lived-out by all staff. As an active partner in fulfilling the Great Commission, Wycliffe staff embrace and adhere to Wycliffe’s beliefs and core values, all of which are essential to Wycliffe fulfilling its Bible translation mission.

Prayer undergirds Bible translation and is foundational to Wycliffe’s work culture. Our work atmosphere provides numerous opportunities, individually and corporately, to actively live out your faith in Jesus Christ as you work heartily as to the Lord.

Let’s translate hope together. 

Come use your God-given gifts and contribute to what God is doing around the world through Bible translation!