Job Location:
PL, Wroclaw

Nauka i opracowane w 3M nowoczesne technologie znajdują zastosowanie na całym świecie, poprawiając jakość życia. Osiągamy roczną sprzedaż na poziomie 33 miliardów dolarów, a ponad 93 000 naszych pracowników współpracuje z klientami na całym świecie. 3M od lat angażuje się w innowacje. Budując przestrzeń do poszukiwania nowych rozwiązań, zachęcamy i wspieramy naszych pracowników do podejmowania ryzyka w wypracowywaniu kreatywnych rozwiązań. Czerpiemy z różnorodności, co owocuje innowacyjnością. U nas możesz wykorzystać swój talent, tworząc rozwiązania, które mają znaczenie.

Job Description:

Goal of the position: Ensuring and maintaining quality standards in HTR team processes in terms of tools, documentation and metrics. Support for a team of leaders in the qualitative processes of dedicated teams and cooperation with the Global Team in building and maintaining global tools used in HTR.


  • Implementation of global HTR processes, change management procedures and procedures for the transition of new services in the Global Service Center.
  • Training of the HTR team in the field of process quality and global tools used in HTR
  • Conducting global and regional projects improving HTR processes in cooperation with a global team
  • Responsibility for providing metrics and reports
  • Responsibility for coordinating the correction of data and / or the transition process
  • Responsibility for the documentation of the implemented service / functionality, including process maps, Standard Operating Procedures (SOPs), manuals, instructions and presentations.
  • Responsibility for coordination / participation in workshops and process training
  • Responsibility for continuous improvement of processes
  • Responsibility for management and prioritization of process changes
  • Expert in the field of the team responsible for undertaking more complex operations, processes and / or providing training and support.
  • In the absence of the team manager / operational manager, he may be responsible for some of the leader’s tasks
  • Providing the required Hire to Retire reports to support operational processes
  • Participation in monthly metric review (SLA) meetings of the HTR department
  • Ensure that HTR service delivery procedures are documented and stored as desired
  • Implementing uniform standards in the process
  • Active participation and preparation of the HTR team for quality audits
  • Applying 3M ethical principles in everyday work
  • Other tasks indicated by the supervisor.


  • A Bachelor’s degree or higher from an accredited university or past experience in a similar position within the HR area
  • Experience in working in a similar position
  • Fluency in English
  • Advanced knowledge of MS Excel
  • Experience in working with the Workday system
  • Experience in working with process shaping and / or changing business processes
  • Experience in working with Six Sigma Black Belt or Green Belt methods – required
  • Experience in working with data quality

Our offer:

  • Private medical care 
  • Life insurance 
  • Retirement scheme 
  • Multisport card 
  • Opportunity to work globally as part of an international organization 
  • Work in a respectful, inclusive and friendly environment with open door policy 
  • Professional training and onboarding package 
  • Supporting your professional development, possibility to gain certifications/co-founding studies 
  • Supporting your work-life balance through being a part of community groups, CSR actions, volunteering 
  • Internal integration events 
  • Holiday Bonus

Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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