Job Location:
Works from Home (Job Posting)

AAA is hiring for a Sr. HRIS Analyst to join our team! Our ideal candidate will have experience with Workday security, business processes & reporting.

At AAA, your success is our success. What we can offer you:

  • A competitive salary commensurate with experience
  • Annual Bonus + Annual Merit Increase Eligiblity
  • Comprehensive health benefits package
  • 3+ weeks of paid time off accrued during your first year
  • 401(K) plan with company match up to 7%
  • Professional development opportunities and tuition reimbursement
  • Paid time off to volunteer & company-sponsored volunteer events throughout the year
  • Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability

What You’ll Do:

  • Provides escalated Production support for various HR systems.  Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues.
  • Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions.
  • Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system.
  • Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required.  Provides HR team with report writing guidance.
  • Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation.
  • Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting.
  • Ensures accuracy of data through routine data audits and validation.
  • Provides system mass update support via EIBs for all functional areas of Workday.
  • Troubleshoots all escalated (Tier 2) HRIS related Workday support tickets via Service Now.
  • Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations.
  • Effectively translates user requirements into technical specifications.
  • Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities.
  • Uses industry standard best practices to develop and recommend human capital metrics reporting.
  • Provides guidance (experience-based recommendations) to HR SMEs to support process improvements.
  • Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations.

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology.
  • 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects.
  • Workday configuration experience required. Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits strongly preferred.
  • Advanced experience with the building and maintenance of calculated fields is strongly preferred.
  • Strong technical and working knowledge of HR systems, applications, theory and practice.
  • Advanced proficiency with data conversion and mapping.
  • Fundamental understanding of SQL and relational database design.
  • Knowledge of Workday security administration and analytics strongly preferred.
  • Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports.
  • Demonstrated understanding of business objectives both internally and externally which impact the company’s ability to achieve its objectives.
  • Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access.
  • Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment.
  • Ability to work with minimal supervision, effectively set priorities and meet deadlines.  Ability to handle multiple projects while maintaining high quality, accurate work.

 AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.


Job Category: 

Human Resources