We’re Acxiom! Trusted by the world’s biggest brands, we enable people-based marketing anytime, anywhere through a simple, open approach to connecting systems and data to deliver great experiences that matter.
For more than 50 years, Acxiom has designed and delivered customer intelligence solutions for the world’s most successful and trusted brands. Acxiom’s solutions ethically use marketing data and technology to help brands better understand the customers they love and those they’d love to have as customers. Marketing has always been about connecting brands and people; it’s just more complicated in the digital age. As the world’s leading experts in customer data management, identity management, and ethical data use, Acxiom helps brands turn digital chaos into customer common sense, creating better experiences for people and growth for brands. That’s why brands who love people, love Acxiom.
Delivering functional Workday Financial Management solutions (Customizations, Workflows, Process Improvement, Business Analysis, Stakeholder Engagement). Provide day-to-day Workday financials support requests and incidents. Cross-functional engagement within the Finance, HR and Payroll functions as well as Integration and Data Services teams.
DUTIES AND RESPONSIBILITIES:
-Communicate with business partners and document their Workday Support issues
-Log Workday Support Desk tickets and coordinate their resolution
-Workday Financials Administration and Maintenance
-Modify and create Workday Reports
-Workday Business Process Configuration
-Research issues in Workday Community
-Log and Manage Workday Brainstorm requests for new features and functionality
-Log and Manage issues with Workday Customer Care
-Track new features in Workday Update releases, and understand impact to Acxiom’s business processes
-Work with Business Process Owner to develop and step through test scripts to evaluate new releases of Workday
-Develop and document procedures for business processes
-Document policies and procedures for Workday support tasks
-Workday Upgrades/New Features Management
-Support IT SOX Audit requests, as they relate to Workday Financials ERP System
What you will need:
-A customer driven approach and good customer management skills
-Ability to multi-task, be highly organized, and work independently
-Ability to identify problems and apply creative solutions
-Workday Financials Competencies
-Ability to communicate among technical and non-technical employees, and process orientation skills
-Ability to learn new concepts quickly, and apply them in work environment
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking for talented people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.
Primary Location City/State:
Homebased – Conway, Arkansas
Additional Locations (if applicable):
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.