Job Location:
London Head Office

Global HRIS Workday Manager | London 

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. 


Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.  


We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. 


Role purpose 

A new position to support our growth, the Global HRIS Workday Manager will own all areas of Workday and People applications (Zendesk, Learning) and support the business in using it to its full potential. You will be adept at using data to tell a story and will be comfortable using reporting to provide people insights that enable the business to make informed decisions. 


Role responsibilities include, but are not limited to –  


  • Work in partnership with the Head of Global HR Operations and Centres of Expertise to develop and embed a technology roadmap which will help to optimise Workday and Zendesk (Ticketing system)

  • Own employee data integrity and governance in partnership with the global People team and develop data governance principles that will help to establish a framework for audit

  • Responsible for effective support and development of the HRIS team consisting of a HRIS Analyst and HRIS Business Partner. Fostering a collaborative and high performing team with agility in their knowledge and skills to support people technologies

  • Support and develop Workday across a number of modules including HCM, Recruitment, Talent, Absence, Performance and Advanced Compensation

  • Provide ongoing consultation to the HR team, building systems knowledge, gathering requirements, providing impact analysis and solutions

  • Support and lead on the evolution of Aesop’s Year end and Reward planning cycle, to enhance current processes and governance within Workday, working in partnership with Reward and global teams

  • Educating the wider people team on Workday including ESS/MSS and develop a strategy to launch in all regions

  • Evaluate Workday releases and new functionality to identify opportunities to improve and optimise systems usage, working with the in-house IT team to assess any wider architectural impacts

  • Own and manage the development of annual HR processes (in system) including objective setting, performance and compensation reviews

  • Partner with the Head of Global HR Operations to review and evolve Workday training across the global teams to help to upskill internal teams

  • Manage and implement changes to Workday business processes, ensuring that these remain fit for purpose through testing and ongoing monitoring

  • Work closely with the People Technology Team to build a communications plan and approach for workday that will excite employees and encourage adoption of the various system applications

  • Monitor and maintain data accuracy within Workday by building relevant reports and conducting regular audits of key information

  • Own and manage the development of HR Zendesk optimisation roadmap working closely with Zendesk and People Team leads to ensure that we are creating a great customer experience

  • Develop SLAs for customer queries relating to Workday and reporting

  • Serve as an escalation point for all Workday issues, and own the process of resolving these in a timely manner

  • Develop and maintain Workday reporting capabilities, including matrix reports and dashboards

  • Collaborate effectively with Workday AMS provider to resolve complex configuration issues and deliver timely solutions

  • Working closely with the Head of Global HR Operations to communicate training and support that underpins the Change Management process for operational teams affected by any changes to People Technologies.


This is a full-time position operating with a hybrid working pattern. 


What we are looking for 

The successful candidate will be a Workday subject matter expert and will be able to understand and translate all data and statistics to the business whilst making recommendations for improvement. You will have experience of working within a HRIS Team sitting within a HR Operations / HRSSC function.


  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives 

  • Commitment to fostering an inclusive and psychologically safe work environment 

  • Experience within a global organisation, supporting multiple regions

  • Demonstrable progressive experience within an HR shared service, highly regarded

  • A strong people manager to drive delivery and innovation in the team by empowering and developing others

  • HR background

  • Confidence and gravitas, as well as humility

  • Service Delivery mindset and process improvement

  • Project management experience

  • Demonstrable experience with metrics / strong analytical skills; setting, driving and holding self and others accountable to these

  • Experience of running business critical activities i.e., Year end cycle within Workday

  • Excellent stakeholder management skills

  • Strong organisational skills and attention to detail

  • Strong business acumen and commercial understanding

  • Deep knowledge of HR technology, including Workday, HR ticketing system knowledge preferred

  • Commitment to ongoing development of knowledge and understanding of best practice HRIS solutions


What’s on offer 

We takeaholisticapproachto employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.Employee benefits include – 

  • Flexible, hybrid working pattern 

  • Generous product discount allowance and bi-annual complimentary product allocation  

  • Paid volunteering allowance for all employees 

  • Bonus opportunity based on personal, and business, performance 

  • Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities 

  • Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. 


Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.