Overview

Job Location:
Remote – USA

Company:

AHI agilon health, inc.

Location:

Remote – USA

Job Title:

Training Specialist

Job Description:

Position Summary 

This role is primarily responsible for maintaining and ensuring effective management of the LMS, including but not limited to: testing and posting new content, troubleshooting administrative and user technical issues, ensuring accurate user enrollment, assignments, and assessment scoring, documenting processes, and developing reports and queries for a variety of internal and external constituents. Additionally, monitoring and reporting on annual training compliance and other such initiatives providing periodic updates to each operation to ensure completion are required. Secondary, provide support to learning and development initiatives as needed. 

 

Essential Job Functions 

  • Lead all administrative and technical aspects of the Workday LMS system, including uploading content & curricula on the LMS, testing, assigning, maintaining, and reporting on learning content 

  • Responsible for maintaining LMS inventories (course catalog) and LMS reporting 

  • Support LMS maintenance, troubleshoot issues, and complete Help Desk tickets within required SLAs 

  • Provide consulting guidance to our HR department about how to leverage the system for learning campaigns and support business requirements around employee development 

  • Perform routine audits on learning content to ensure performance and quality assurance 

  • Pull and interpret weekly/monthly metrics to understand what is occurring within the system; leverage data to better understand learner needs, drive system utilization, and to constantly improve user experience 

  • Maintains records of training and development activities, compliance, and assessments  

  • Contribute to new and existing program enhancements through administration of reporting, scheduling, learner support, and enrollment coordination  

 

Required Qualifications 

  • 1-3+ years of experience with HRIS or LMS, preferably with Workday, Oracle, Cornerstone 

  • Knowledge and experience with translating business requirements into system requirements 

  • Skilled at analyzing and troubleshooting software and hardware user problems 

  • Excellent analytical and problem-solving skills 

  • Resourceful and has great attention to detail 

  • Can work in a fast-paced, fast-growth, high-energy environment 

  • Excellent verbal and written communications skills 

  • Workday HCM and Learning certifications a plus!