Job Location:
Nashville, Tennessee

We are seeking a Nashville-based Senior Workday Configuration Analyst to join our Human Capital Technology team in Corporate Systems (CS).

The Corporate Technology Services (CTS) organization is responsible for AB’s end user technology, workplace technology and corporate systems. CTS is a face-to-face client focused organization that works closely with all IT counterparts, as well as the business to deliver enterprise wide products, services and support. Teams within CTS include End User Technology, the IT Service Desk, Service Delivery Management, Corporate Financial Systems, Corporate Systems, Audio Visual Services, IT Product Management and Technology User Experience. CTS is a global organization of 150+ members located across 15+ AB offices and reports to the Chief Technology Officer.

Human Capital Technology (HCT) provides project management, business analysis, systems administration, development, and production support for Human Capital in the areas of HCM, talent management and professional development, compensation, recruitment, time management, payroll, and benefits.  HCT primarily provides support for all aspects of the global implementation of Workday and supports all Human Capital related technology products.

The Senior Workday Configuration Analyst role will be responsible for serving as a thought partner with business sponsors in Human Capital, Technology, and external vendors to provide collaboration, problem solving, and critical thinking to provide solutions across AB’s HC Technical Landscape. This hands-on role will provide configuration support in all technologies and will have a sound, techno-functional understanding of the various domains of the HC business as well as the deep technical requirements needed to strategically solve problems in various modules, systems, and integrations.  The individual will be able to break down complex technical concepts and provide business-side collaboration to meet AB’s immediate and long-term HC systems strategies.  This role will report to the leader of Human Capital Technology and will work alongside three other Human Capital Technology team members and our implementation partners for larger expansions of the platform.


Describe the applications and business or enterprise functions the role supports:

This role will be responsible for the technical needs for AB’s Human Capital department world-wide focusing primarily on analysis, design, configuration, and solution delivery via Workday.  The current application portfolio includes, but is not limited to: Workday HCM, Compensation, Absence, Payroll, Time Tracking, Talent/Performance, and Recruiting as primary responsibility.  Workday supplemental platforms include CompXL (year-end compensation process), ALight (Benefits), Glint (Survey Engagement), WorkHuman (Employee Feedback), and others.

The key job responsibilities include, but are not limited to:

  • Provide high-quality support and quick resolution for system configuration across all of AllianceBernstein’s Human Capital Technology’s platforms, products, and solutions.
  • Design, configure, implement, and maintain Workday solutions in partnership with Human Capital and business stakeholders to continuously improve, enhance, and expand our Human Capital Technology Landscape with a focus on a seamless digital experience for employees end to end.
  • Create testing strategies, develop test cases and scenarios, execute testing plans, and monitor defect reporting for enhancements and expansions of technologies.
  • Training, Support, and Change Management in various capacities for Human Capital, Compensation, Payroll, and at times, business stakeholders and employees.
  • Develop next level Reporting and Dashboards for delivered solutions, operational needs, and various executive initiatives.
  • Provide collaborative partnership with colleagues, customers, and leaders to achieve business goals, execute our roadmap, and focus on our long-term strategy.
  • Provide root cause analysis regarding operational issues related to configuration across platforms.

What makes this role unique or interesting?

This is a unique opportunity to work in an energized, supported, and fast-paced idea to implementation enabled team with a focus on delivering a consumerized, seamless digital experience for employees end to end.

What is the professional development value of this role, i.e. what learning and professional growth does the role offer the candidate?

The candidate will have internal and external training opportunities in both technical and professional development areas.  The candidate will also have exposure to the business and other technology groups for future career opportunities.

The perfect candidate will have 2 to 4 years of proven experience with:

  • Workday HCM
  • Workday EIBs/Integrations
  • Workday Talent/Performance
  • Workday Advanced Reporting & Calculations
  • Workday Business Process Configuration
  • Workday Recruiting

You’ll be a standout candidate if you have configured or supported the following additional Workday Solutions:

  • Workday Compensation
  • Workday Payroll
  • Workday Absence
  • Workday Time Tracking
  • Web Services, XSLT, XML, Studio, and BIRT
  • Workday Studio
  • Workday VIBE
  • Workday Assistant
  • Workday Talent Marketplace
  • Workday Help, Knowledge, and Case Management
  • Smartsheet
  • Process optimization using RPA and AI

Other Requirements and Skills:

  • Enthusiastic and ambitious problem solver
  • Bachelor’s degree (or foreign equivalent) in Computer Science or related field.
  • Up to five years of combined experience developing and delivering technical solutions in a corporate environment.
  • Proven ability to work with multiple cross-functional teams including business users and other technology teams
  • Strong written skills to accommodate quality technical documentation
  • Project Management Experience

Location:  Nashville, TN

As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients’ most valued asset-management partner.

With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether you’re producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to clients, we’re looking for unique voices to help lead us forward. If you’re ready to challenge your limits and build your future, join us.


Nashville, Tennessee