Job Location:
US – Florida – Tampa

Career Category


Job Description


If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Senior Manager, HR Systems and Solutions


What you will do

Let’s do this! Let’s change the world. In this vital role Amgen is seeking a Senior Manager, HR Systems and Solutions – reporting to the Director, People Services in the Business Solutions function. This leader will have responsibility to define a clear technology roadmap that meets organizational objectives and to deliver key HR systems capabilities. Additionally, this leader will engage frequently with HR and DTI executive management and partner closely with business stakeholders as the domain expert. This role will lead a team of system specialists in the planning, development, management, deployment and support of systems such as Workday across HCM, Security, Compensation, Talent Acquisition (ATS), Performance management, Time tracking, Absence management, Payroll, HR Data Analytics and reporting, and for ServiceNow HRSD case management, portal, workflows and EDM and other HR supporting systems within the Amgen eco-system.


  • Set the vision and define a clear roadmap to meet HR and other Amgen organizational objectives in alignment with Amgen City Planning
  • Build and manage a team of HR systems specialists and HR Data managers that are flexible and evolve as our agile plans do
  • Provide timely updates to Senior management and teams on all initiatives in progress
  • Research industry trends to support goals and objectives within enterprise-wide applications
  • Lead organization to adapt to industry leading solutions in the HR Technology and People Services space by managing the exploration, evaluation, recommendation, design, and configuration of new features and functionalities
  • Oversee staff managers in the HR Systems & Solutions organization to complete the day-to-day activities including Agile sprint methodology, resource allocation, project prioritization
  • Monitor and manage budget
  • Plan and oversee change management aspects for technology adoption
  • Demonstrate good verbal and written communication skills, along with ability to present to mid to upper-level management and Steering Committee members
  • Accountable for the team staff members to lead the design, build, and support testing of Workday modules and other HR systems as appropriate
  • Manage complex business problems and partner across teams to define solutions to problems for integrating Workday with external applications across the Amgen eco-system
  • Manage third-party application management service and other technology vendor solutions
  • Lead instance strategy and automated testing strategy and end-end integration delivery process including the CUT and UAT testing
  • Plan and manage regression testing related to the Workday and other solutions for the planned release
  • Responsible for overall performance and deployment of system enhancements and reporting on time
  • Serve on HR Technology Council meetings with Senior leadership stakeholders
  • Maintain team metrics dashboard for organizational health reporting out to Senior Leadership
  • Serve as POC for Amgen supplier relationship management (SRM) program with highly valued vendors
  • Oversee Workday changes to ensure a full impact analysis including reporting, integrations, security and core module reviews are completed before being released to PRD


What we expect of you

We are all different, yet we all use our individual contributions to serve patients. The HRIS Systems professional we seek is proactive, savvy and with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of HRIS Systems and solutions experience


Master’s degree and 6 years of HRIS Systems and solutions experience


Bachelor’s degree and 8 years of HRIS Systems and solutions experience


Associate’s degree and 10 years of HRIS Systems and solutions experience


High school diploma / GED and 12 years of HRIS Systems and solutions experience


2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications:

  • Experience in planning and implementing ERP solutions at a global scale (Minimum 20,000 users across multiple countries or regions) for a public company
  • Ten (10) years of strong Information Technology (IT) experience
  • 7+ years of managing Workday ERP or similar platforms
  • M.B.A, information systems, human resources or finance background is highly desired
  • Experience with ServiceNow HRSD systems is preferred
  • Strong leadership, project management, full system lifecycle experience, with a hands-on approach
  • Ability to exercise judgments, problem solve, and make decisions consistent with Amgen philosophy, goals, and objectives
  • Possesses ability to communicate both verbally and in writing clearly and concisely, which include effective presentation and meeting techniques
  • Excellent interpersonal and organizational skills
  • Ability to deal with constant changes and act as a change agent


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.