Job Location:
IND Gurgaon

Ankura is a team of excellence founded on innovation and growth.


  • Own the collections process to assure timely and accurate resolution of accounts receivables through regular collection calls and correspondence to customers in a professional manner while keeping and improving customer relations.
  • Work independently with Project Management teams for the approval of payment arrangements, settlements, and other related payment resolution options.
  • Negotiate with customers to amend settlement options and recommends legal action for specific accounts.
  • Maintain a detailed tracker of collection status, payment promises and pertinent account details, and follow-up communications on all assigned projects.
  • On a daily basis, manage a large volume of emails which includes responding to all emails timely.
  • Create accounts receivable analysis using data analysis tools to report to management on accounts receivable balances.
  • Establish and maintain an effective working relationship with colleagues, management, and customers which includes being able to work cross-functionally.
  • Research requests from third party collection partners.
  • Research and resolve on account, unidentified and unapplied cash receipts.
  • On occasion assists Accounting Senior Associate with daily cash application within Ankura’s ERP system.

Special/AdHoc projects as assigned.


  • 5 – 8 years high volume corporate billing and collections experience
  • Knowledge of accounts receivable and collections procedures
  • Commitment to excellent customer service, and experience building customer partnerships
  • Ability to formulate action plan for collecting unpaid monies from the client
  • Self- motivated, time efficient and proactive with ability to work under minimum supervision
  • Exceptional communication, attention to detail, goal oriented, problem solving, and analytical skills
  • Excellent interpersonal, verbal, and written skills
  • Strong negotiating skills
  • Ability to meet deadlines and achieve established service level metrics
  • Data extraction, analysis, and reporting experience
  • Strong knowledge of all Microsoft Office applications, including advanced skills in Excel. Workday experience is a plus.

Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.