Job Location:

We’re looking for a HR Operations Consultant EMEA to join our team in London as part of our Human Resources function.

As part of the HR Operations team, the HR Consultant provides a full HR administration service to employees within allocated brand and/or regions as required, acting as a first point of contact for all HR enquiries and supports central HR Operations projects and initiatives as required. 

Key Responsibilities 


  • To administer all brand/region starter and leaver processes including all contact and offer documentation. 

  • To maintain and update online employee files containing all employment-related information.

  • To provide administration support for the engagement of temporary workers.

  • To prepare all letters or contracts for any changes to employee terms and conditions e.g. flexible working, promotions etc. 

  • To handle any family friendly administration processes, including supporting employees in Workday, and ensure that associated payroll processes are completed. 

  • First point of contact for HR queries, signposting for relevant HR Advisor/HRBP or manager onwards as appropriate. 

  • In the absence of the HRBP, to escalate issues of concern to the Head of HR Operations. 

  • Complete any HR audit requirements and/or reporting as required. 

  • To provide general administration support to the HR department as required.


  • To support & embed the Workday system globally. 

  • To provide advice to users including resolving or supporting the resolution of problems or resolving with the HR Systems Specialist as required. 

  • To own accurate and timely maintenance of brand/region data including weekly reporting and chasing of gaps or incomplete business processes. 

  • To support with induct all new starters on using Workday as part of the induction process and support the HRBP/Head of HR Operations with ongoing training.


  • To provide line managers with induction templates and a new starter checklist to ensure a smooth onboarding process for all new employees.

  • To support with regular new starter HR inductions.

  • To update HR Induction collateral in line with business developments and liaise with HR within core brands to ensure information in regard to brands is correct.

Payroll Support: 

  • To liaise with the payroll department on any payroll queries and provide any supporting documentation as required. 

  • Leading and executing all monthly payroll variance reports for all brands across the region. 

  • Tracking and updating all employee changes that impact payroll to ensure visibility and proper processing (Hires, Leavers, Bonuses, Changes, etc.).

Employee Relations: 

  • To respond to general queries from managers and employees, signposting them to the appropriate policies and procedures. 

  • Ensure all employee relation documentation in relation are accurate, documented and saved on employee personal files and ER tracker 

  • To provide administrative support to the EMEA HR Advisor/ HRBP in HR processes, including note taking at investigations or formal meetings as required. 

Learning & Development: 

  • To support the roll-out and organization of quarterly line manager training. 


  • To maintain own continuing professional development, keeping up to date with legal requirements and relevant HR developments.

  • To maintain appropriate confidentiality of information relating to the Company and HR data and maintain compliance with EMEA Legislation/secure data. 

  • Support the local EMEA HR team and Head of HR Operations with reviewing policies and procedures in line with current employment legislation and are consistent with best practice recommending improvement where needed. 

  • Support with HR reporting and analysis to ensure business improvement. 

  • Support with HR Operations projects as required. 

Your Experience

  • Sound previous generalist experience of HR administration and collation of data for payroll

  • Excellent verbal, written and numeracy skills 

  • Excellent organisational skills including ability to manage time and prioritise effectively. 

  • Experience using GSuite at a professional capacity – Gmail, GoogleDocs, GoogleSheets, GoogleDrive, GoogleCalendar 

  • Able to work independently and on own initiative within specified guidelines or processes

  • Well-developed interpersonal skills and able to deal with colleagues at all levels

  • Able to work appropriately with confidential and sensitive information

  • CIPD membership (or studying towards) is highly desirable

What We Offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days 

  • Great learning and development opportunities 

  • Pension, Private Medical and Dental Insurance plans

  • Life Assurance; Income Protection and Critical Illness covers 

  • Option to opt into the Ascential Shares Scheme 

  • Volunteering opportunities 

  • Season ticket loans 

We also place great importance on health, lifestyle and wellbeing consistently, and offer flexible benefit packages.

Inclusive Workforce

At Ascential, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Ascential people to feel included and truly empowered to contribute fully to our vision and goals.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

For more information on our culture, visit Ascential.com.

About Ascential 

Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world’s leading consumer brands and their ecosystems. 

Our world-class businesses improve performance and solve problems for our customers by delivering immediately actionable information combined with visionary longer-term thinking across Digital Commerce, Product Design and Marketing. We also serve customers across Retail & Financial Services. 

With more than 2,000 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. 

Ascential is headquartered in the UK and listed on the London Stock Exchange.

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