Job Location:
Wellesley MA

The Workday Functional Lead is responsible for supporting the finance and student information aspects of Workday. Working closely with offices across campus, specifically responsible for making sure users are taking full advantage of all features and functions of the module and applying best practices to the business processes; responsibility for the overall day-to-day technical operations and overall support, reporting administration, and monitoring data integration for the student module; and ensuring the effective utilization of Workday Student and Finance, continuously assessing the capabilities and performance and will partner with the project leaders to deliver technology solutions that enable us to streamline business processes and improve the experience for our students, faculty and staff.


  • Serve as the Workday Student functional expert for all subject matter experts (SMEs). 
  • Serve as the backup functional expert for Workday Finance. 
  • Act as the primary technical owner for the student information system and responsible for success of each stakeholders initiatives through specification, maintenance, and administration. 
  • Provide status on key accomplishments, next steps, track to key deliverables, milestones, and dependencies. 
  • Escalate any policy or process conflicts to Platform Manager. 
  • Identify and escalate resource risks and constraints early. 
  • Work with end users to understand reporting needs and develop appropriate reports and report delivery timeframes. 
  • Support developers to maintain system interfaces and necessary data integration with downstream systems. 
  • Responsible for maintaining proper security to protect confidential information by documenting security changes and testing all security memberships. 
  • Ensure a production quality system, by partnering and collaborating with Platform Manager and other cross functional leads across campus to troubleshoot and resolve production application issues; coordinate, review, test, and implement ongoing Workday system upgrades or patches. 
  • Design, develop, test, and implement configuration to meet best practice utilizing the established standards and protocols. 
  • Remain knowledgeable of the Workday roadmap and upcoming product releases, reviewing release notes, assessing new features and understanding the impacts to business processes and basic changes in functionality. 
  • Participate in project scoping activities. 
  • Assume additional responsibilities as required.




Bachelor’s Degree

A minimum of 3 years of experience in higher education and student information systems 

Must have project management experience, leading multiple work-streams or small teams 

Must have excellent analytical and problem-solving skills 

Must have superior verbal and written communications skills with the ability to express technical concepts clearly and across all levels of an organization 

Ability to effectively handle multiple tasks and priorities 

Must have strong attention to detail and ability to meet deadlines 

Ability to be a motivated, independent learner with a passion for IT topics 

Ability to determine task priorities and plan and manage those priorities to move a project forward to completion 

Ability to manage ambiguity and thrive in a fluid environment 

Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results. 

Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. 

Must have strong computer skills including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar). 

Must be highly independent and able to take initiative 


Some occasional travel to Workday Training sessions 

May require occasional evening and/or weekend work 


  • Prefer previous experience in student system implementations  
  • Prefer Workday certification