Overview

Job Location:
Charlotte

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Responsibilities:

  • Responsible for leading a team that is enhancing, configuring, maintaining, and expanding the functionality of Workday Core HCM, Compensation, Talent, Performance, Recruiting, Payroll, Time, Absence, Benefits, Integrations, and Reporting
  • Understand all solution components, how they inter-operate to support global business processes and has demonstrated strong project management skills
  • Strong vendor relationship management skills including contract negotiations
  • Will act as the liaison between the vendors, the business, and technology
  • Execute system enhancements, including new functionality rollouts and modifications of existing functionality and coordinates and performs in-depth tests, including test documentation and post-implementation support
  • Understands Bank of America information security and risk processes and ensures that processes and procedures adhere to defined audit and internal controls
  • Manage new project/enhancement requests from initiation through post implementation support including configuration
  • Apply knowledge of industry, product and functional best practices, and related technology trends to guide Bank of America toward appropriate Workday solutions
  • Serve as a catalyst for leveraging system functionality into business process improvements across the global HR functions
  • Ensure global alignment and consistency while effectively balancing global, regional and local needs
  • Understand and enforce the overall solution architecture and proactively identify and address interdependencies across applications and work streams
  • Develop relationships with HR and other project stakeholders
  • Preserve overall system health; regularly engage with HR Operations and the business to understand operational challenges and aid in root cause problem resolution
  • Monitor health of module and drive continuous process improvements leveraging a clear understanding of local requirements (i.e. regulatory changes) and how they would impact the system

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualification :

  • Well-developed leadership and project management capabilities with demonstrated success completing multiple cross-functional, cross-business, and cross-cultural projects

  • Proven ability to effectively manage time and prioritize projects in order to meet established deadlines; must be able to engage in multiple initiatives simultaneously

  • Excellent analytical skills with a strong working knowledge of problem solving, root cause analysis, and associated solution implementation

  • Excellent verbal and written communication skills

  • Ability to breakdown high-level information into details, abstract up from low-level information to a general understanding, and ability to distinguish user requests from the underlying true needs

  • Ability to drive and challenge business on their assumptions

  • Track record of being the go-to person for designing functional and technical system solutions to solve business problems

  • Proven ability to deal with and resolve ambiguity and to manage conflict

  • Self-starter with proven ability to anticipate problems and take proactive, decisive action, giving regard to the impact on the system, business needs and user population

  • Solid understanding of SCRUM methodology

  • Familiar with Bank of America policies/processes, data privacy and other regulatory requirements

  • Bachelor degree or high school diploma/GED

  • Minimum of 5 years of managing Workday professionals who own configuration, maintenance, support, and project management of Workday projects

  • Minimum of 10 years implementation and support experience with Workday and/or other related HR systems

  • Bachelor’s Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job required

Skills:

  • Influence

  • Risk Management

  • Solution Design

  • Stakeholder Management

  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40