Assistant Director of Student Employment

Overview

Job Location:
Berklee College of Music – Boston

Job Description:

The Assistant Director of Student Employment will be part of a transformational career services team. The Career Center’s mission is to advance student success by providing a robust Berklee network, coordinated career resources, and enriching experiential opportunities that help students as they define, develop and realize their artistic, creative, and career potential with greater intention and success.

The Assistant Director of Student Employment will be a key ambassador for all aspects of the campus-wide Berklee Student Employment program and a representative of the Career Center. Responsibilities include managing the daily operations for all student employment administration, policies, and procedures. Works directly with staff, faculty, and students on issues pertaining to the Student Employment Program at the College and Conservatory. Helps to implement changes and improvements to office policies and procedures. Primary collaborators include the Human Resources, Student Financial Services, Technology Resources, International Student Services, and Finance teams.

Essential Duties and Responsibilities:

• Oversees the campus-wide student recruiting, hiring, and onboarding process to ensure customer expectations are met and/or exceeded and the program remains compliant with state and federal labor laws.

• Assists in providing consultation to departments on topics ranging from job creation, employee performance issues, as well as recruitment. Provides expertise and guidance to departments in adding new positions. Reviews and edits job descriptions where appropriate, ensuring that federal regulations are met, and finalizes hourly wages based on job responsibilities.

• Advises students and student employment supervisors regarding student employment related issues and opportunities, including appeals concerning student employment eligibility.

• Oversees all matters related to the biweekly student payroll process, ensuring the office is providing accurate and timely information and documentation to the Payroll Department. Ensures that all data entry is completed, and provides assistance to staff, faculty or students to enter and approve time. 

• Monitors, tracks and verifies that biweekly hours for all students comply with the institutional and federal student employment policies. Primary contact for the Payroll office in the event of any issues.

• Regularly monitors the eligibility of students, including GPA and credit registration, social security, and Visa status.

• Oversees the process for verifying employment eligibility using E-Verify, ensuring student information is accurate and students are eligible for employment.

• Responsible for compiling all information regarding new policies and procedures, changes and updates made to the various Student Employment initiatives and working with the student employment team to communicate this information via email and online.

• Oversees the procedures for all student employment initiatives developed and maintained by this department, including but not limited to the Berklee-funded Student Employment, On-Campus Federal Work-Study Program and the Community Service-Learning Program.

• Primary contact for the Office of Community & Government Relations in regards to the Community Service-Learning requirements for the Federal Work-Study program. This includes job posting and recruitment, federal budget monitoring, student eligibility verifications.

• Project lead for technology system utilization (Workday, FileMaker, Colleague, PowerCampus). Acts as program representative for committees pertaining to changes or maintenance of systems.

• Collaborates with other Career Center team members in the development and maintenance of student skills and success workshop programming.

• Engage with CSS student employees for training, collaborative projects, events and programming.  

• Collaborates in developing and delivering training for faculty and staff supervisors.

• Oversees student recognition activities, including the student employee of the year awards during National Student Employee Week, and institution-wide student employee performance evaluation.

• Assists in hosting orientation presentations for incoming students.

• Maintains active membership with NSEA and related organizations.

• Serves on institutional committees as assigned.

• Occasional weekend and evening work requested for various campus events and activities.

• Other duties as assigned.

 

Knowledge and Skills:

• Strong organizational, administrative, record keeping, and analytical skills.

• Strong technology skills, ability to quickly learn new software programs. Working knowledge of Workday, Filemaker, and Google Suite. Familiarity with computer information systems and databases, spreadsheet, internet, video conferencing, instant messaging, and word processing software. 

• Understanding of standard budgetary procedures, policies, compliance, labor laws, Federal-Work Study, and international student Visa considerations.

• Strong written and verbal communication skills: able to conduct both written and oral communication in an articulate, professional, and knowledgeable manner.

• Mature interpersonal skills, ability to communicate effectively and maintain positive relationships with a range of customers including students, faculty, staff, parents and external contacts in order to deal with a broad range of issues and personalities.

• Ability to generate, receive and maintain confidential and sensitive files, information and reports and ensure security of all.

• Must be creative, self-motivated, and have the ability to work independently.

• Ability to manage multiple projects and priorities concurrently in a fast-paced environment.

• Ability to relate to students, supervisors, faculty, and parents with diverse backgrounds and to work cooperatively as a member of the Career Strategy and Services team, with particular emphasis on student employment advising and career skills development. 

 

Experience:

• Undergraduate degree required.

• 3-5 years’ experience, student employment or human resources preferred.

• Advanced understanding of human resources technology, student information systems, and database management.

• Strong customer service skills. 

• Foreign language skills a plus.

• Background in college advising a plus.

• Background or experience in music or arts a plus.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff