Overview

Job Location:
Berklee College of Music – Boston

Job Description:

Reporting to the Director for Enterprise Technology Services, the Integrations Specialist is responsible for the maintenance of existing and development of new integrations for Berklee enterprise systems and applications to support the institution’s strategic goals and business customer demands. This includes analyzing needs, determining specification/requirements, developing solutions, troubleshooting and supporting integrations and integration platforms. This position will work collaboratively to assist in all phases of the SDLC on a team that provides ongoing operational development and change management support.

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: 

  • Gather business needs and requirements and be able to translate them into technical design specifications  

  • Design, develop, and maintain integrations between multiple ERP systems and enterprise applications 

  • Provide production support for integrations such as troubleshooting and resolving reported issues

  • Implement enhancements for existing integrations such as optimizing integration performance and/or making changes to the requirements

  • Manage Berklee’s integration platforms and tools such as Snaplogic

  • Create and maintain documentation for all integrations

  • Maintain integrations review and cross train team members 

  • Provide backup support for other applications within the Enterprise Technology Services

  • Other duties as assigned

MINIMUM JOB QUALIFICATIONS: 

  • Bachelor’s degree in computer science, information technology, or related field

  • 5-7 years hands on experience developing integrations for enterprise-wide initiatives 

  • Minimum 2 years of experience working with iPaaS applications such as SnapLogic (ideal), Jitterbit, Mulesoft, Informatica, etc. 

  • Ability to translate functional requirements into technology specifications that fit into the existing technology stack 

  • Fluency with Javascript, MySQL, Transact-SQL and Salesforce SOQL

  • Experience creating solutions by leveraging third party APIs (both REST and SOAP)

  • Ability to read and manipulate data in file formats like XML, CSV and JSON

KNOWLEDGE REQUIRED: 

  • Knowledge of database systems, data transfer protocols and integrations platforms 

  • Good command of Javascript and SQL is essential. Knowledge of programming languages such as PHP, Python, Perl, Ruby, Java, C, C++ is a plus.

  • Understanding of applications, tools, methodologies, as well as a broad background in a variety of enterprise applications, including development in cloud environments

  • Understanding of release management cycle

  • Knowledge of IT Service Management best practices (e.g. ITIL)

  • Web development a plus (HTML, CSS, jQuery) 

  • Server management a plus (Windows, Linux)

  • Workday, Colleague, PowerCampus, Salesforce experience a plus

  • Knowledge of Workday Studio a plus

  • Higher education experience a plus

SKILLS AND ABILITIES REQUIRED: 

  • Self-motivated and highly engaged

  • Well-organized and detail-oriented

  • Ability to see how things fit into the big picture

  • Strive for data integrity and automation

  • Strong troubleshooting skills

  • Ability to work in a team environment and collaborate on cross-functional teams

  • Ability to communicate clearly and effectively in both verbal and written formats with both technical and business users

  • Strong organizational skills including the ability to manage multiple responsibilities, prioritize, and escalate while delivering results on time

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff