Job Location:
Mexico City, Mexico

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description


The HR Specialist is a non-supervisory, individual contributor role responsible for working in a team environment to provide global HR systems support.  The Specialist will work with internal business partners, HR/IT technical team members and external vendor partners to enhance the HR systems and fix issues.  Specifically, this role will perform analysis, technical design with production and project support. Role holder must be able to analyse issues, identify failures and provide break-fixes related to existing Workday data and processes. Also, perform impact analysis and execute semi-annual Workday software updates. 

Key Accountabilities:

  • Support Global HR System’s strategic initiatives to roll-out predictive analytics, interactive business dashboards, and ESS/MSS and HR reporting.
  • Liaise with various business units, HR function, IT and other stakeholders to understand business requirements and technical specs and provide technical subject matter expertise in order to convey capabilities and limitations.
  • Provide ongoing support for inbound Workday integrations (EIBs) requests.
  • Manage incoming case queue and utilize case management application to track and monitor on-going issues while working with team to close customer cases quickly and effectively in line with our service level agreements.
  • Ensure that internal HR technological processes comply with Security and Risk Management Team policies and applicable laws and regulations for privacy and data security such as GDPR.
  • Execute recommended Workday system design & configuration, monitor testing processes and ensure solution stability and functionality in production environment.
  • Structure and develop test plans (e.g. test objectives, test cases, test data and test scripts) for executing unit, integration, system and/or acceptance testing in order to ensure the solution meets the business requirements.
  • Coordinate implementation of necessary business changes/additions to HR systems after testing is complete in order to ensure successful solution delivery while adhering to segregation of duties policy at all times.
  • Comply with and help to enforce standard policies and data security procedures (including segregation of duties) for all HR system configuration changes.
  • Drive data integrity between systems and respond to audits and controls that capture data errors.
  • Create and/or maintain appropriate documentation for design and technical solutions developed.
  • Actively participate in Workday Community to identify any potential issues for HR/Payroll implementation as well as identify any new solutions to existing issues or processes.
  • Assist with the completion of projects, including planning, assigning, monitoring, and reviewing progress and accuracy of work and evaluating results.
  • Responsible for data integrity and quality assurance of all data.
  • Participate in our 24X7 global coverage plan.


  • Completed Degree, preferably in Information Management Systems, Computer Science, Human Resources Management, or a related field.


  • Tactical experience in technical development, implementation, upgrade and testing activities within an HRIS environment, preferably within cloud technology.

Skills and Knowledge

  • Knowledge of Change Management, Project Management phases. Skill set in writing/building Standard Operating Procedures and UAT test scenarios based on system configuration changes for both positive and negative testing.

Preferred Education


Preferred Level of Work Experience

1 – 3 yearsFully Remote

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.