Job Location:
San Francisco

Under the direct supervision of the Payroll Manager performs a variety of payroll-related duties for faculty, staff, and student workers (1800+ employees).

The Payroll Specialist is responsible for the accurate and timely processing of the payroll function, using the Workday system and is the primary contact for payroll inquiries. The role requires exceptional attention to detail and problem-solving skills to provide customer service support, as it pertains to employee pay data.

The successful candidate will respond to frequent and urgent requests for information about pay, regarding processed pay, tax elections, vacation and sick time, and other general payroll policy matters.


General Payroll Processing – 65% of time

  • Processes multi-state and full cycle payroll defined as Entry – Calculation – System Processing, Transmission, and Post-Transmission

  • Processes off-cycle, on demand checks, payroll garnishments, and employee separations

  • Prepares import files and reports, for information sharing, such as expediting timesheet approvals on a regular basis during payroll processing periods

  • Responds to questions from employees regarding paychecks, direct deposit and/or general payroll questions

  • Maintains compliance with payroll laws, regulations, labor union standards and other developments of Federal and State legislative and regulatory requirements

  • Troubleshoot system issues as well as problems with paychecks, tax deductions, vacation and sick accruals, and other payroll-related matters by researching, reviewing with the payroll team, and responding accordingly

  • Escalates potential payroll issues or problems before they happen and escalates to manager, or other departments for resolution

  • Partners with the Senior Payroll Specialist on monitoring and reconciling benefits accounts 

  • Performs monthly and quarterly reconciliations with oversight from Senior Payroll Specialist

  • Reviews source documents (such as the CBA) and contributes to the deduction and contribution code creation, generating ad hoc reports for business partners.

Customer Service & Special Projects – 30% of time

  • First point of contact for customer service/monitor payroll and Workday email lists

  • Assist with new releases and other testing as needed, focusing on areas of “expertise”

  • General administrative support for the department

  • Assists in maintaining records and files

  • Maintains compliance with payroll laws, regulations, labor union standard and other developments of Federal and State legislative and regulatory requirements

  • Prepares required and assigned reports by compiling and researching data

  • Assists in periodic audits of payroll, HR, Benefits, and Customer Database systems as needed and takes necessary steps to correct any discrepancies

  • Performs special projects as assigned, such as improving processes and procedures, and periodic updates to Payroll related forms, employee handbooks and operations manuals

  • Responds to ad-hoc reporting requests for data from payroll systems, such as a quarterly report and/or reports to verify accuracy of data, and may be required to train and/or guide other team members

Accounts Payable – 5% of time

  • Responsible for the weekly pre-note process and HSA contribution files.

  • Assists in opening mail and distributing invoices to departments for approval, and filing.


  • Previous experience in payroll and accounts payable, experience with computerized payroll and accounting systems, and proficiency in MS Office

  • Accurate data entry skills with ability to type a minimum of 40 words per minute

  • Must be highly organized, detail oriented and capable of managing multiple tasks and priorities

  • Requires excellent written and verbal communication skills

  • Demonstrated commitment to customer service and ability to communicate effectively with all levels of campus constituencies

  • Must be able to work well under pressure, with frequent interruptions and with minimum supervision

  • Ability to maintain strict confidence

  • Prior experience working in an education institution or non-profit organization preferred.  Familiarity with and ability to apply technological innovations to Business Office operations with strong computer skills in MS Word and Excel. 

  • Experience preferred using and supporting Workday

  • Ability to support full cycle payroll processing within a higher education organization environment

  • Ability to processing  terminations,  tax changes, deductions, direct deposits, calculating wage and overtime payments, double time and other duties associated with standard payroll processing

  • Strong ability to cooperate and work collaboratively toward solutions that generally benefit all involved parties, and works well on the payroll team to establish and maintain effective working relationships

  • Ability to engage in a direct and truthful manner; ability to present accurate and appropriate information

  • Ability to hold personal and benefits information confidential with excellent judgment. Excellent organizational, prioritizing and time management skills, including strict attention to detail and accuracy

  • Ability to maintain a consistent work ethic in working relationships and all work-related duties, with proven ability to problem-solve using analytical and reasoning skills


  • The range for the position is $28.20 – $30.77 per hour.

  • CCA offers a comprehensive benefits package, including the choice of five medical plans, generous holiday, sick & vacation time, a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents. More information can be found here: https://portal.cca.edu/working/office-human-resources/employee-benefits.


  • CCA considers a full-time work week to be 37.5 hours per week.


  • This position is covered under the staff union collective bargaining agreement and will be required to contribute to union dues/agency fees.

Please note that in an effort to keep the CCA community safe, the College requires all staff, faculty, and students who are on campus to be fully vaccinated, including to have received a booster shot (if eligible). The job responsibilities of this position will require time regularly spent on campus, and therefore the incumbent will be asked to follow the CCA vaccination requirement, unless an exemption is approved. Please reach out to [email protected] with any questions.


San Francisco

Additional Locations

Application Instructions

Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF.  If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.

Application Deadline

For staff positions, screening begins immediately and continues until the position is filled.

EEO Statement

As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education.

We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability.

California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.


Please address any questions to [email protected].