Job Location:
Nottingham, Eng

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

HR Systems Analyst

About this role

At Capital One we are passionate about delivering exceptional associate experiences, and we continue to drive this forward by outlining efficiencies and improvements. We are looking for an HR Systems Analyst to join our HR team to help drive this vision forward, by designing and delivering an HR tech roadmap (Workday and Salesforce) and owning the automation agenda.

What you’ll do

  • Deliver the tech roadmap for 2023 and beyond, navigating change and amendments

  • Design and improve reporting and visibility of tech/experience and automation change/improvement opportunities

  • Connect into Talent Experience work to ensure the team can deliver on strategies set by that agenda, seeking to reduce queries into our HR Shared Service; and any other experiential improvements required to the HR operations process touch points through the associate lifecycle

  • Work with US Tech and Canada partners to explore non UK tech change benefits and ensure the UK is considered for inclusion in these

  • Manage purging of data from systems as part of our business as usual processes

  • Manage annual benefits enrollment support required from our US Tech partners

  • Deliver ongoing improvements to prevent cases and poor experiences that come to light through processing activities 

  • Design and develop interaction models with US and UK tech partners and maintain relationships to ensure HR tech service and standards are maintained

    • Manage interaction with UK Tech- ensuring systems and architecture meet UK standards. Seek to understand UK Tech offer in supporting UK HR

    • Manage interaction with US Tech, monitoring change, driving prioritisation

    • Collaborate with Canada to understand local tech agendas and find opportunity to greater efficiencies and knowledge share

  • Support on larger tech projects where required

What we’re looking for

  • Previous experience working in a similar HR Analyst role (Workday experience desirable)

  • Experience in delivering continuous improvement to an HR system

  • Ability to manipulate data, show insight, provide recommendations and progress change

  • Excellent communication skills – able to connect with differing audiences through effective comms

  • Comfortable interpreting tech development information and able to play these into UK HR processes

  • Effective stakeholder management and able to design and develop reporting to meet the needs of all parties

  • An understanding of HR processes and how the HR system supports these

  • Effective Project Management skills

Where and how you’ll work

This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to.

We’re big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays.

The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with.

Many of our associates have flexible working arrangements, and we’re open to talking about an arrangement that works for you.

What’s in it for you

  • Bring us all this – and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

  • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

  • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

  • OutFront – to provide LGBTQ+ support for all associates

  • Mind Your Mind – signposting support and promoting positive mental wellbeing for all

  • Women in Tech – promoting an inclusive environment in tech

  • EmpowHER – network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [email protected]  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).