Job Location:
Richmond, VA

Recruiting: VA – Richmond, United States of America, Richmond, Virginia

Payroll Tax & Garnishment Supervisor


The Payroll Tax & Garnishment Supervisor, in partnership with the Team Lead, supports the team to deliver on critical payroll activities. These activities include, but are not limited to, accurate tax/garnishment setup in the Workday payroll system, state/local tax account maintenance (registrations, account numbers, rates, POAs, etc.), and overall compliance with applicable laws and regulations. Additionally, the Tax & Garnishment team works closely with Capital One associates to answer questions and resolve any issues with a key focus on associate experience.



  • Supports Tax & Garnishment Team’s critical functions with an emphasis on creating efficiencies through continuous improvement

  • While this is not a People Leader role, it is an expectation that this individual may become one in the future

  • Creates strong working relationships with payroll partners (Benefits, Comp, etc.)

  • Supports garnishment function including analysis, processing, and associate support

  • Identify, create, and deliver associate pay impact communications due to tax law changes 

  • Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to Associates with questions about their pay

  • Assists other Capital One HR Partners as needed, to resolve errors and maintain or update accurate information in the payroll system

  • Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards

  • Assists in year-end W-2 preparation, bonus payroll, and equity processing

Autonomy and Supervisory Responsibilities:

  • Level of Supervision: Able to resolve issues autonomously and partner when needed

  • Structure Level: Can work in a structured environment and adapt to meet business needs

  • Typically Reports to: Manager Level

  • Management of Others: No, but interested in People Leadership in the future


Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • At least 2 years experience in payroll tax

  • At least 1 year experience with Multi-State payroll (5,000+ employees)

  • Understanding of the gross to net calculation inclusive of pre/post tax deductions and taxable benefits

  • Strong understanding of end to end payroll and payroll tax laws and regulations.  

Preferred Qualifications:

  • Associate degree

  • Professional certification such as FPC or CPP

  • 1+ years experience with Workday HR System 

  • 1+ years experience with ADP SmartCompliance

  • 1+ years experience with Salesforce case management

  • Leadership experience

  • Demonstrated customer service skills, attention to detail, and decision making skills.

  • Accustomed to fast paced environment

  • Strong desire to grow and learn

  • Local Tax Experience

  • Familiarity with pay and benefit programs

  • Proficient experience working with Google Suite

  • Excellent verbal and written communications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).