Overview

Job Location:
Warsaw Poland

HRSS provides HR shared services covering On-boarding, Employee Life-Cycle, Off-boarding, Payroll, Benefits and Service Delivery.

HRSS strives to provide excellent customer service through its product offering to employees and managers whilst focusing on process re-engineering and initiatives to enhance the Shared Services role in Citi. The Team is the delivery engine providing the services to the partners and customers within Citibank Europe plc Poland.

Responsibilities:

  • Precise execution of employee life cycle processes (hire, job changes, personal data changes, terminations, parental entitlements etc.

  • Data entry to TETA and Workday systems

  • HR documents preparation (contracts, medical referrals, employment certificates etc.)

  • Performing process controls, data uploads and reconciliations

  • Customer service (via SNOW system) in terms of employees and managers support in HR related matters

  • Reporting

  • Participating in country specific or regional projects providing his/her process/country specific knowledge as valuable input for the initiative

Required Qualifications: 

  • 2+ years of experience in operations, customer service or employee services

  • Experience in HR, Recruitment, Personnel Administration, Payroll or Benefits

  • Polish and English knowledge (both spoken & written)

  • Experience in administrative function within an HR function

  • TETA, Workday, SNOW systems user experience will be a plus

  • Advanced level skills in Microsoft Office Suite (especially MS Excel)

  • Higher education

  • Basic employment laws command

  • Teamwork, innovative approach and can-do attitude, open to change and quick learner, eye for detail and sense of urgency

We offer:

  • Attractive conditions of employment and benefits.

  • Opportunity to work in diverse and inclusive environment

  • Collaboration with a high quality team in a challenging areas

  • Exposure to a wide range of internal stakeholders as well as to senior management

  • Great place to work

  • Many different learning opportunities

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Job Family Group:

Operations – Core

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Job Family:

Data Management & System Operations

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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