Overview

Job Location:
Heredia Costa Rica

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Workday Functional Recruiting and Onboarding Configurator is responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. 
 
Responsibilities: 

  • Build solutions that are sustainable and scalable using Workday configuration 
  • Perform hands-on configuration in Workday Recruiting and Onboarding 
  • Work closely with business partners to understand the requirements and design end to end solutions 
  • Consult with users to solve complex system issues/problems through in-depth evaluation of business processes and recommends solutions 
  • Support system change processes from requirements through implementation and provide input based on analysis of information 
  • Consult with business clients to determine system functional specifications and provides user and operational support 
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment 
  • Act as advisor and work as a team to achieve business objectives, performing other duties and functions as assigned 
  • Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy.  
  • Acts as SME to senior stakeholders and /or other team members. 
  • Assess the impact and feasibility of configuration or business process changes and their impact on Workday, security, and/or integrations. 
  • Provide Workday expertise and recommendations that meets HR and Operations teams business needs and is compliant with Citi standards and policies. 
  • Perform analysis on Workday configuration and business process changes resulting from change requests 
  • Execute comprehensive unit testing 
  • Collaborate with internal project teams and external partner resources. Provide consistent and clear communications between all project stakeholders. 
  • Step into scrum teams when required i.e. due to change in business priorities or fluctuating workload

Qualifications: 

  • 5-8 years of relevant experience 
  • 3+ years’ experience in implementation or production support of Workday Recruiting and Onboarding with a demonstrated understanding of key HR / Talent Acquisition processes; Workday Pro certification recommended 
  • Subject matter expertise and prior experience with Workday Recruiting / Talent Acquisition in a configurator role or capacity 
  • Knowledgeable in Workday Docs, offer letters, business process configuration, job application configuration, notifications, calculated fields and condition rules 
  • Knowledgeable in Workday Reporting and Integrations. 
  • Must be a self-starter and able to work independently in a fast-paced global environment. 
  • Effective with time management, documentation, and organizational skills. Must have the ability to organize and effectively provide responses and prioritize assigned tasks 
  • Demonstrated multi-tasking ability, analytical skills, problem solving skills, strong communication, interpersonal and influencing skills. 
  • Ability to work on highly diverse cross-functional, and geographically distributed project teams 
  • Ability to work with project team members at all levels 
  • Proven ability to manage multiple activities and build/develop working relationships 
  • Proven self-motivation to take initiative and master new tasks quickly 
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail 
  • Experience working within an agile framework is preferable, not essential

Education: 

  • Bachelor's degree/University degree or equivalent experience 

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Job Family Group:

Technology

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Job Family:

Technology Product Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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