Job Locations:
Tampa Florida United States
Jacksonville Florida United States
Irving Texas United States

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Global Functions Technology is a diverse organization comprised of more than 15,000 talented professionals with some of the brightest minds – all working together to realize Citi’s Vision of growth and economic progress. As a group, we partner with the Finance, Risk, Compliance, and Human Resources teams to drive the delivery of innovative technology solutions using common data, analytics, and platforms. Our technology operates in real-time environments, capturing and managing market, transaction, and accounting data, as well as the data from millions of customers daily. Our solutions cover all products and geographies in which Citi does business. We are the backbone for reporting across the bank, satisfying our regulatory commitments, enabling our businesses to be nimbler and helping to safeguard customer assets through highly effective controls.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Job Description:
The Workday Configuration Team is responsible to for building a Workday experience which makes “HR Stuff” simple for Citi.

This position requires strong Workday HCM functional configuration knowledge and must have proven work experience implementing or supporting Workday HCM in large global organizations.  Our team is global and is responsible for making HR business processes run smoother and bringing innovation and technology to our workforce. We focus on providing an amazing experience to our users in a fast-paced environment made up of over 200,000 employees in over 100 countries. Regardless of location or level of experience, members of the Configuration team have the opportunity to create, develop and implement some of the most complex global operations around the world.

Successful candidate will require collaboration and partnership cross-functionally across multiple physical locations globally.  As a Workday Security Configurator, you will need to work with cross-functional teams to understand the HR business needs and to assess Workday configuration feasibility and impact to other business processes, integrations, or security.  You will serve as the subject matter expert for Workday functional compensation configuration. 


Work directly with functional and technical project teams to assess Workday HCM business needs and translate those needs into a globally aligned configuration and business process model that aligns with project initiatives:
Assess the impact and feasibility of configuration or business process changes and their impact on Workday, security, and/or integrations.
Provide Workday expertise and recommendations that meets HR business needs and is compliant with Citi standards and policies.
Author test plans based on functional requirements. Execute test plans and track defects/fixes.  Manage issues through resolution.
Collaborate with internal project teams and external partner resources.
Provide consistent and clear communications between all project stakeholders.
Lead analysis on Workday security configuration changes resulting from change requests or Workday upgrades.
Perform hands-on configuration in Workday HCM for security requirements.


5+ years in Information Technology

3+years experience with Workday HCM in a configurator role or capacity.
   ◦Workday certification is a big plus, expertise in security configuration a big plus
3+ years experience in implementation or production support of Workday HCM with a demonstrated understanding of key HR processes
Bachelor’s degree in Information Systems or related discipline.
Strong communication, organizational, interpersonal and influencing skills; Must have the ability to organize and effectively provide responses and prioritize assigned tasks.
Ability to work on highly cross-functional, geographically distributed project teams.
Ability to work with project team members at all levels.


Job Family Group:



Job Family:

Business Analysis / Client Services


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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