Job Location:
LOC0076 City Hall – 4th Floor

Salary Range

3,278.00 – 4,435.00

Job Summary

Supervise, assign, and review the work of staff responsible for the Accounts Receivable functions; and perform a variety of technical tasks relative to Accounts Receivable functions.
This is a part-time, regular, exempt position.

At this time, this position is eligible for telework or hybrid schedule after an initial two month training period. As with all routine telework positions, employees may be required to come into the office on occasion based on business needs. Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the City cannot support ongoing telework from other locations.

Open until filled. First review May 22, 2023.

Job Details

Essential Functions:

  • Select, plan, prioritize, assign, supervise and review the work of staff; review work for accuracy; ensure compliance with applicable city, State, and Federal laws, regulations rules, and policies (including collection practices related to outstanding receivable accounts). Oversee and effectuate the selection of staff; provide or coordinate staff training; coach and mentor employees to improve performance and/or correct deficiencies; write and deliver performance appraisals; recommend and implement discipline.
  • Perform a variety of technical tasks related to accounts receivable functions such as the oversight of the parking citation system processes and interfaces including payment imports, assignments to collection agency and District Court, all adjustments, and reconciliation of subsidiary system with Workday; file bankruptcy claims for the city; monitor that invoices are generated and mailed timely, past due notices are printed and mailed timely; and assist and/or perform reconciliations of various accounts receivable invoice types monthly.
  • Participate in the development and implementation of the Accounts Receivable work plan; evaluate operations and activities of the work group functions; recommend improvements and modifications; and prepare various reports on operations and activities.
  • Resolve problems related to the various invoicing types and collection activities (i.e., business licenses, sewer connection incentive program loans, fire inspection fees, etc.), and to the various transaction types requested by the public and internal staff for Administrative Support and City Clerk Support functions.  Prepare loan documents and prepare documents for contractor payments.
  • Assist in the development, implementation, and maintenance of automated financial systems involved with the Accounts receivable area, these partially include the Workday Customer module, the Fire Inspection software system, the loans software system, Infor, Parking software system, etc.; analyze business requirements and provide recommendations and solutions on how to meet requirements. Partner with other departments to plan and develop a more effective Accounts Receivable invoicing system.
  • Recommend goals and objectives; assist in the development and implementation of policies and procedures necessary for effective services and activities.
  • Participate in the development and administration of assigned budget, forecast additional funds needed for staffing, equipment, materials, and supplies.
  • Assist in conflict resolution between assigned staff and the public, ensuring consistent administration of policies.


Experience and Education

  • Four years of increasingly responsible experience in Accounts Receivable and Customer Service/Cashiering functions including two years of supervisory experience; preferably in a public sector environment.
  • Equivalent to a Bachelor’s degree from an accredited college or university with major course work in accounting, business, or a closely related field.
  • Equivalent combinations of education and experience may be considered.

Computer Skills

  • Intermediate skills using Excel, Word, and Outlook.
  • Intermediate skills using banking services software systems.
  • Intermediate skills using a financial ERP system such as Workday.
  • Intermediate skills utilizing cashiering/point of sale systems.


  • Procedures, methods, and techniques of effective financial auditing and accounting;
  • Principles of supervision, training and performance evaluation;
  • Computerized financial reporting and management information systems;
  • Basic principles of municipal budget preparation;
  • English usage, spelling, grammar and punctuation;
  • Business letter writing and financial report preparation;
  • Principles and procedures of financial record keeping.
  • Pertinent federal, state, and local laws that pertain to: collections, accounts receivable, and cashiering.
  • Modern office procedures, methods, and computer equipment
  • Use of personal computers and basic software


  • Analyze data and identify trends and make recommendations to management in making financial decisions.
  • Ability to run complex calculations to verify software amortization programs are accurately calculating accrued interest, principal payments, etc. related to loans.
  • Operate a personal computer and appropriate software
  • Work in a manner consistent with the City of Vancouver’s Operating Principles
  • Work and act as a team player in all interactions with other City employees
  • Provide a high level of customer service at all times
  • Project and maintain a positive image with those contacted in the course of work
  • Develop and maintain collaborative and respectful working relationships with team members and others
  • Consistently provide quality service
  • Maintain regular and dependable attendance

This position is subject to successful completion of a pre-employment reference check, a basic criminal background check, and a credit check. 

Job Posting End Date

Open Until Filled