Overview

Job Location:
Bethesda, MD

The Benefits Systems Administrator will work within the Total Rewards team to maintain the benefits module in Workday (HRIS). 

The Benefits Systems Administrator will work within the Total Rewards team to maintain the benefits module in Workday (HRIS). 

Responsibilities

  • Maintaining benefits configuration in Workday

    • Update current configuration as necessary

    • Troubleshoot issues and provide recommended solutions

    • Evaluate and recommend enhancements based on best practice and efficiencies

    • Manage Open Enrollment configuration, testing, and implementation process

  • Manage inbound and outbound benefit vendor integrations (eligibility files) between Workday and vendors including timely file review, reconciliation of issues, and coordination of resolution with vendors

  • Maintain data integrity of HRIS through audits and regular review of benefit processes

  • Maintain SOP and processes for all areas of responsibility; create training guides as necessary

  • Serve as Health & Welfare Benefits contact for several Clark entities with emphasis on:

    • Processing new enrollment, life events, and terminations (COBRA)

    • Responding to general employee inquiries. 

    • Resolving claims issues

  • Participate in monthly Benefits Overview presentations for new hires

Basic Qualifications

  • 2 – 5 years of Benefits experience with HRIS emphasis. Workday experience preferred

  • General human resource knowledge

  • Bachelor’s degree or related discipline

  • Ability to maintain and secure confidential information

  • Understands and respects the sensitive nature of information and manages this responsibility to ensure issues are handled discreetly, effectively, and efficiently

  • Strong technical and analytical skills with an emphasis on issue resolution

  • Ability to process large amounts of data and identify, troubleshoot, and resolve issues

  • High proficiency with Excel (e.g., VLOOKUP, pivot tables, sorting, filtering)

  • Exceptional attention to detail and insistence on accuracy

  • Takes initiative and ownership of projects

  • Self-starter, results oriented team player

  • Strong organizational and time management skills, ability to multi-task and prioritize workload

  • Proficiency with Microsoft Office Suite.

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