Job Location:
CC Administrative Campus


At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.


We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.


Job Title

Program Manager II – Total Rewards






CC Administrative Campus



Total Rewards-Caregiver Office


Job Code









Job Summary

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Program Manager for Total Rewards, you will oversee and coordinate different related projects to ensure they benefit one another and meet business goals. Some of your main duties will include organizing various total rewards programs and activities to improve efficiencies, building long-term goals for department projects, and developing programs. The role will work closely with the Executive Director, Total Rewards,and the Senior Director, Benefits & Absence Management, as well as the Total Rewards leadership team.

The Ideal Future Caregiver is someone who:

-Has extensive knowledge of total rewards programs including health, dental, vision, flexible spending accounts, Paid Time Off, Disability, Maternity/Parental, Retirement, COBRA, FMLA, ERISA plans, Open Enrollment, and summary plan descriptions.
-Has experience managing projects and/or programs and delivering results.
-Has strong presentation skills.
-Has intermediate-to-advanced level Microsoft Excel and PowerPoint skills.

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have opportunities for career growth in different administrative and project/program management roles.


Job Details

This position would be hybrid for candidates who reside in the Greater NE OH area. Open to considering candidates remotely in Ohio (not in Greater NE OH area) and Florida.


  • Develops, implements, manages and maintains operational systems and activities.
  • Serves as a liaison with all levels of the organization and outside community.
  • Manages multiple priorities and projects with competing deadlines.
  • Allocates time to meet completion requirements. Serves as a coach and mentor for other positions in the department.
  • Reviews and monitors adherence to Human Resources policies and corporate compliance procedures.
  • Other duties as assigned.


  • Bachelor's degree in Business Administration, Healthcare Administration or related field.


  • May be required for specific positions as per policy or regulation.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to take appropriate action in a stressful environment.
  • Demonstrated team, leadership, organizational and problem solving abilities.

Work Experience:

  • Three years of experience in systems training, project management.
  • Data analysis in healthcare setting preferred.
  • Offset:  Associate’s degree and five years of experience.
  • Offset:  Master’s degree and two years of experience.
  • Healthcare experience strongly preferred.

Preferred qualifications:

  • Knowledge of total rewards programs including health, dental, vision, flexible spending accounts, Paid Time Off, Disability, Maternity/Parental, Retirement, COBRA, FMLA, ERISA plans, Open Enrollment, and summary plan descriptions.
  • Experience managing projects and/or programs and delivering results. 
  • Strong presentation skills. 
  • Intermediate-to-advanced level Microsoft Excel and PowerPoint skills. 
  • Experience or knowledge of Workday application.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures. 


The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster


Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities