Job Location:
Administration or As Assigned

Position Type:

Administration and Professionals

Date Posted:


Location:Administration or As Assigned


The Cleveland Metropolitan School District (CMSD) serves approximately 37,000 students in 100+ schools. Over the past several years, the Greater Cleveland community has united behind the collective goal of ensuring every child in Cleveland attends a high-quality school and every neighborhood has a multitude of great schools from which families can choose. The Cleveland Plan defines CMSD’s approach to the reinvention of public education and holds our community accountable for the success of Cleveland’s schoolchildren. The Cleveland Plan is supported by Ohio House Bill 525, which provides much-needed flexibility and autonomy for the district and its schools. Our schools have autonomy over human and financial resources in exchange for accountability for

performance. The principal has primary responsibility and accountability for establishing his or her school as a high-quality, high-expectations academic center with a focus on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results.

The Cleveland Metropolitan School District has developed standards of excellence that the district applies to all parts of the organization inclusive of schools, principals, school leadership teams, networks, and central office. Alignment between Standards of Excellence (SoE) and the district’s Theory of Action helps ensure that principals are able to focus on scholar achievement and that central office supports are timely and effective.

Our Vision for Learning in a Post-Pandemic World:

In our pursuit of a more fair, just, and good system of education, we want each of our learners, both each of our scholars and each of their educators, to be individually and collectively presented with academically / intellectually complex tasks that are worthy of their productive struggle and allow them authentic opportunities to demonstrate their work and their learning of academic content and transferable skills in a joyful and adventurous environment.


Location: Administration or As Assigned
Reports To: Executive Director, Culture and Inclusive Practices
FLSA Status: Exempt
Salary Band: 14
Compensation: $ 63,240. – $ 88,536.

The Manager, Employee Relations will lead the development and execution of a strategic plan towards success in key functional areas within Employee Relations including, but not limited to, leave of absence practices, American Disability Act, Fair Labor Standards Act, employee records retention, public records requests, civil service, state and federal Department of Education requests.

The Manager, Employee Relations will report to the Executive Director, Culture & Inclusive Practices in the Culture and Inclusive Practices Department of the Talent and Equity Division.

The Manager, Employee Relations will lead a team within the Culture & Inclusive Practices Department and their work will support the departmental focus on organizational equity by cultivating a more equitable and inclusive organizational culture through employee relations and the employee experience throughout the entire life-cycle of all of our educators.

This position is ideal for a leader of character who is system-oriented, comfortable navigating ambiguity, results-driven, detail-focused, finds joy in a fast-paced environment, and builds effective teams that put customers first. A high level of leadership, interpersonal and analytical skills are needed for leading our work forward, as well as a strong familiarity and experience with the functional knowledge of employee relations.


  • ​​Plan, organize, manage, or coordinate the personnel, training, or labor relations activities across the District
  • Develop goals and Key Performance Indicators (KPI) that align with District priorities
  • Analyze data to identify areas of opportunity towards enhanced processes, tools, and techniques in Employee Relations administration, training, and compliance
  • Ensure efficiencies in activities relative to Leave of Absence and Disabilities processes within the HCM Workday system, resulting in updated records and timely processing of employee requests
  • Advise supervisors on organizational policy matters, including leave administration, accommodations, disciplinary procedures, and fitness for duty
  • Represent the District in personnel-related hearings and investigations
  • Communicate regularly with staff members to ensure alignment, clarity, effective and efficient quality work, development, coaching, and team building
  • Support the alignment and efforts of the Employee Relations team to respond to all customer inquiries within 48 hours and follow-up on complex requests within 5 business days
  • Partner with Talent Division leaders and leaders across the District to jointly develop, recommend and/or amend policies, regulations, processes, and tools
  • Study legislation, arbitration decisions, and collective bargaining agreements to assess industry trends and identify recommendations toward compliance or opportunities
  • Support collective bargaining agreement processes, including negotiations towards and interpretations of agreement language
  • Plan, design, and facilitate presentations and trainings on HR-related topics
  • Draft and disseminate communications to supervisors and staff related to findings of inquiries and matters related to the attendance and/or accommodations of employment in the District
  • Provide advice and counsel to all employees by responding to telephone, email, and in-person inquiries to assist with HR-related topics, while remaining impartial and confidential
  • Prepare and follow budgets for personnel operations
  • Support departmental initiatives (such as Employee Resources Groups, Equity & Inclusion Strategy Team, Diversity, Equity, & Inclusion programs)
  • Supports the revision and implementation of systems and practices to become more fully inclusive
  • Perform all other tasks and duties as assigned


  • Bachelor’s Degree (Master’s preferred) from an accredited university (USA equivalent) in Human Resources or a related field
  • Minimum of 5 years Human Resources related experience, supervisory experience, or experience working in public education preferred
  • Senior Professional in Human Resources (SPHR) or PHR Certification (preferred)
  • Working knowledge of Human Capital Management Systems
  • Ability to demonstrate a strategic, consultative approach to resolving HR-related issues within employee relations
  • Ability to convey a positive and professional image and provide outstanding customer service
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, etc.)
  • Exceptional communication and presentation skills, both verbal and written
  • Ability to multi-task and quickly analyze issues, shift priorities, work under pressure, and cope with ambiguity in a fast-paced environment
  • Proven experience working collaboratively in a team-oriented environment
  • Results-driven, with excellent planning and organizing skills
  • A personal sense of accountability around the ultimate success of CMSD transformation
  • Deep knowledge of the issues and dynamics of inequity in education and passion for CMSD’s mission
  • Successful in overcoming significant barriers to meet goals in a fast-paced and changeable environment
  • Strong work ethic
  • Must be able to interact positively with all levels of staff and a broad base of customers
  • Ability to manage personal data of employees with strict confidentiality
  • Aligns decisions and behaviors to the District’s Equity & Inclusion declaration

Working Conditions/Physical Demands

  • Expected moving, walking, and standing consistent with an office environment and occasionally lifting up to 15 pounds
  • While performing the duties of this job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; and reach with hands and arms
  • The employee is frequently required to talk and/or hear.
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus
  • While performing the duties of this job, the employee is exposed to a normal office environment
  • Local travel may be required for training/meetings

NOTE:  The above-stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of management to assign other tasks of similar nature or level of responsibility.


To Apply

Please submit your resume and application using Workday, our online human capital management system.  Please note that an offer of employment will be subject to the successful completion of an FBI/BCI background check and drug screen.

EEO Statement

We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future.  CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law.

The District’s Policy Prohibiting Discrimination, Discriminatory Harassment, and Sexual Harassment and the District’s Title IX grievance procedures, including information on how to report or file a complaint of discrimination, how to report or file a formal complaint of sexual harassment, and how the District will respond, may be accessed on the District’s Civil Rights Notices webpage, available at ClevelandMetroSchools.org/domain/105. The District’s Title IX Coordinator / Director of Equal Employment Opportunity may be reached at:

1111 Superior Avenue East, Suite 1800

Cleveland, Ohio 44114


[email protected]