Overview

Job Location:
Colby College

Job Description

Department:

Recruiting and Employee Relations

Pay Rate Type:

Salary

Employee Type:

Job Summary:

Office of Human Resources
Full-Time, Exempt, Salaried, Administrative Staff Appointment

The assistant/associate director will help lead a high quality, diverse, service-oriented recruitment and employment program by providing the initial point of contact for all HR related matters while fostering effective relationships with supervisors, employees, applicants, and outside contacts. To accomplish these high expectations, the successful candidate will serve as a trusted strategic partner with department heads/supervisors and employees on related policies, procedures, and best practices. The assistant/associate director will provide comprehensive assistance to supervisors and employees through the job search, applicant experience, relocation, onboarding, employee concerns, performance management, exits, retention, and interpreting and implementing federal, state, and College policies and procedures. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Serve as a confidential advisor and content expert to supervisors and department leadership, provide strategic guidance and HR services in recruitment, employee relations, employee engagement, workforce development, and performance management
  • Partner with supervisors on recruitment efforts for all non-exempt and exempt personnel in business partner areas including job descriptions, ad placements, sourcing candidates, interviews, background checks, data entry in Workday, and tracking recruiting metrics
    • Edit job descriptions to accurately identify job duties and qualifications, with a lens towards performance issues that could arise
    • Post job ads and assist in sourcing candidates via Workday and external methods
    • Participate in the interview process for finalist candidates
    • Process pre-employment background checks and pre-employment physicals as needed
    • Perform data entry for new hire information and update existing records as necessary; guide employees as needed through Workday specific updates
    • Maintain tracking data for open positions recruitment/staffing and other HR metrics
  • Advise and assist senior leaders and supervisors regarding performance and conduct issues through effective listening, investigation, and documentation; apply judgement and decision making to recommend solutions and facilitate corrective action when needed
  • Provide guidance and coaching to people and supervisors to resolve issues creating barriers to departmental success
    • Facilitate initial employee relations issues
    • Provide timely assistance addressing staff concerns or complaints by listening, investigating, keeping people informed about status, maintain required documentation, create final report, and track accordingly
    • Assess dynamic sensitive situations impacting employee relations and provide leadership with summary and recommended course of action
  • Coordinate and conduct new hire orientations and develop other training surrounding engagement and employee relations matters
  • Enhance onboarding function with regular follow up
  • In partnership with the Workday team, implement program changes to correct issues and improve user experience
  • Work with payroll to seamlessly coordinate the transfer of HR related data; perform one time, relocation, transition payments and compensation/personal information updates
  • Document policies and practices regularly
  • Collect timely data through one-on-one interviews, surveys, focus groups, exits, and other options to enhance programs or proposals
  • Conduct exit interviews to better understand compliance risks, trends, and potential focus areas
  • Report search status at regular open positions meetings; pay particular attention to high turnover positions to ensure accuracy in historical staffing data
  • Evaluate performance appraisal process and help refine forms and link to strategic goals
  • Collaborate with supervisors to identify performance concerns; assist with written warnings and plans for success as necessary
  • Measure hire success rates to recommend and design enhancements
  • Advise on policy updates, employment regulations, compliance and regional HR best practices
  • Work in partnership with business area leadership to develop employee recognition strategies
  • Talent to lead significant projects from conception to completion
  • Provide a variety of local information/resources for new hires and accompanying partners
  • Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice

QUALIFICATIONS:

  • Bachelor’s degree or the equivalent in education and experience
  • Broad based HR generalist experience with thorough competency in staffing, recruitment, and employee relations
  • Minimum of three years of progressively responsible professional HR experience
  • Knowledge of HR policies, procedures, and best practices
  • Must be able to maintain confidential information
  • Advanced Microsoft Excel skills; experience with Workday or similar HCM software preferred
  • High level of professionalism; strong organizational, communication, and writing skills
  • Excellent decision-making, problem-solving, and analytical skills
  • Strong attention to detail; accuracy with data entry is essential
  • Ability to deal effectively with a wide range of people in a helpful, positive, and constructive way
  • Excellent time management skills; deadline driven with proven ability to manage changing priorities
  • Proven talent dealing with complex issues in a fast paced, multi-task environment
  • Must be able to balance multiple projects, phones, and walk-in customers simultaneously
  • Ability to work independently and as a member of a team, establish priorities, and work collaboratively as a member of a diverse community

KEY RELATIONSHIPS:

Reporting to the director of recruitment and employment, the assistant/associate director has significant interactions with employees, directors, vice presidents, supervisors, applicants, and other members of the campus community as well as outside constituencies.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

General open office and campus environment. Position involves sitting, although frequent movement is necessary. Computer usage involving repetitive hand/wrist motion is also necessary. Some weekend and evening hours required based on deadlines.