Overview
Job Location:
AUS – Australia – Sydney
As a Consultant working in our Continuous Value Services Group, you will work with a variety of customers, diving into post production support and continuous improvement opportunities with Workday HCM. Additionally, you must have a technical aptitude and be capable of configuring the product to meet the business requirements and design specifications.
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Responsibilities:
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Execute the day-to-day activities of Workday HCM support and enhancements for a variety of customer engagements including staff augmentation, ad-hoc support, and small enhancements
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Provide subject matter expertise on Workday best practices
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Conduct sessions with customers to analyze business requirements and provide solutions to complex business problems
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Identify strategies, risks, and options for recommending approaches towards meeting requirements for post-production customers
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Become a Workday HCM expert with deep knowledge of core functionality, as well as touch points with Compensation, Recruiting, Talent, Learning and future product direction
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Mentor other consultants; actively share product knowledge with others to grow our practice
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Support business development activities such as identification, proposal development, and other pursuit activities
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Skills & Qualifications:Â
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Workday experience as part of a customer team or deployment team required
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Experience gathering requirements, designing, prototyping, testing and deploying solutions to meet customer requirements
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Subject matter expertise in HR practices and functions
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Passion for exceptional customer service
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Strong communication and presentation skills, with the ability to effectively manage customer expectations
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Bachelor’s degree or equivalent experience in Human Resources, Human Resources Management, Human Resources Information Systems or related field
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Advanced knowledge of Microsoft Office suite, particularly Microsoft Excel and PowerPoint
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Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.