Overview
Job Locations:
Remote – India
Pune – India
Bangalore, India
Chennai – India
Cognizant is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful client outcomes for Fortune Global 500 companies, large- and medium-sized organisations across industries.
Responsibilities:
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Manages all aspect of customer support including workforce management, service level management, and customer relationship management.
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Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system.
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Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team.
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Oversees team forecasting and utilization.
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Coordinate with onshore counterparts for status, timelines, and resourcing requirements for ongoing and upcoming projects for the integrations team.
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Reviews and improves deliverables produced by others to enhance methodology.
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Ensures that others on the projects are utilizing the established methodology.
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Leads initiatives that will help the company specially in Integrations Project Delivery.
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Reinforces company policies and procedures to others.
Skills & Requirements:Â
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7-12 years’ experience with Workday Â
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Must have active Workday Certification – Integration Core
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Additional Certifications (Preferred) – Workday Studio, CCTPP, CCB, Finance.
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Good understanding of workday functional areas such as Core HCM, Finance Core
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Strong Workday implementation experience
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SME of at least 1 Workday Module
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Ability to manage multiple projects and initiatives simultaneously
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Ability to identify and analyze areas of risk and develops plans to minimize.
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Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations
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Ability to work in diverse, fast paced environment and effectively collaborate across teams.
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Bachelor’s degree in mathematics, Computer Science/Information Technology, Management Information Systems, or Engineering-related field is required.
#LI-Remote
Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
- Seek data, build knowledge: I use facts to guide my actions and decisions.
- Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
- Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
- Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
- Do the right thing, the right way: I always make the ethical choice.