Overview
Job Locations:
United States – Remote
Toronto, Canada
Tampa, FL
Pleasanton, CA
Chicago, IL
Atlanta, GA
Senior Principal Consultant – Global Application Managed Services (AMS) is an well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Payroll, Absence & Time Tracking Senior Principal Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.
Key Responsibilities:
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Onshore lead who leads Functional workstream (Payroll Absence, and Time Tracking) for the assigned set of accounts.
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Apply and execute various AMS & Implementation methodologies/activities in these Workday Functional engagements
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Should collaboratively work with the Global Delivery Center (GDC) team on day to day activities, incidents, root cause analysis and other work requests
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Provides on-call support and holiday coverage as required
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Deep knowledge in SLA constructs and adherence
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Coordinate with external and internal stakeholders to create high business impact.
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Contribute to the operational efficiency of the Workday practice.
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Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
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Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
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Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
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Ensures system design fits the needs of the user.
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Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment
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Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
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Drive continual business processes improvements throughout the organization
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Lead a team of Workday consultants across multiple engagements
Skills and Requirements:
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Bachelor’s degree in Computer Science or Engineering preferred, or equivalent experience
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Minimum of 8-10 years of Corporate Applications portfolio experience and at least 5-7 years’ experience in client facing roles handling managed services in a global delivery model
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Minimum of 5-7 years of experience in Workday Module
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Should have an expert level understanding of at least Workday process areas
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Workday Payroll, Absence and/or Time Tracking certification is required.
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Able to multitask and perform a variety of duties
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Good communication and interpersonal skills
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Willingness to go the extra mile to solve customer problems.
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Good Analytical skills with ability to solve complex incidents, provide suggestionsbest practices
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Minimal travel required, but must be willing to travel if needed
#LI-Remote
Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
- Seek data, build knowledge: I use facts to guide my actions and decisions.
- Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
- Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
- Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
- Do the right thing, the right way: I always make the ethical choice.