Job Location:
Concord, New Hampshire


The primary focus of the Human Resources Information Systems (HRIS) Analyst is the support and maintenance of the Human Resources Management System (HRMS) and online performance management tool. This position serves as a technical point-of-contact for Human Resources and assists subject matter experts with ensuring data integrity, testing of system changes, report writing, and analyzing data flows for process improvement opportunities. The HRIS Analyst also supports HRMS and other technical projects as assigned.
The analyst will, under general supervision, perform and support daily operations, educating and assisting the HR team and managers with using HR systems for key processes and reporting. Configures and provides analysis of HR data for use within and across the organization. The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


Bachelor’s degree in Computer Science, Business or Human Resources or equivalent work experience.

Certification, Registration & Licensure

None required.


Requires three to five years of HRIS experience. Prefer that experience includes 2+ years configuring and supporting Workday HCM with solid understanding and expertise in one or more of Workday’s HCM domains.

High level of attention to detail.

Ability to juggle multiple projects and initiatives at one time.

Strong written, verbal, and presentation skills.

Excellent customer service skills.

Ability to handle highly sensitive data with confidentiality and integrity; ability to exercise appropriate judgement.

Must perform well in high-energy, dynamic and team-oriented environments.

Ability to work independently and as a member of the team.

Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines.

Experience creating and running complex queries and reports from HRMS/HRIS systems.

Extensive knowledge of common office applications/software.

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Familiarity with HR processes including end-to-end processes for recruiting, onboarding, compensation, employee benefits, training and development, and payroll.


Provides Human Resources department with first level technical support and problem solving for HRMS and other related Human Resources systems.

Encourages and supports Human Resources management and staff to utilize the HRMS and other department specific applications for data gathering, problem solving, and work process productivity enhancements.

Monitors and audits HRMS processes to insure compliance with Human Resources policy and procedure, and associated state and federal regulations.

Partners with Information Technology Services (ITS) and Accounting/Payroll staff to build, test, implement, and troubleshoot HR application installations, upgrades, patches, and revisions.

Responds to a variety of requests for information from staff and management. Identifies the need for and creates standard and demand (ad hoc) reports using HRMS and a variety of other report writing programs. Analyzes reports for accuracy and user interpretation.

Partner with others on workflow: Work closely with HR partners to gather and refine HR process requirements. Partner with CH IT department and vendors on data integrations and transfers. Support Finance and Senior Leadership with the budget process, position control, and organizational changes.

Continuous improvement: Configure and implement business process enhancements. Work within an agile team to create iterative solutions that meet business needs.

Project Support: Partner with other team members to manage the delivery of projects including configuration changes and functionality deployment (including configuration, testing, documentation, peer review, sign off, training, change management).

Testing and Upgrades: Assist with testing and implementing of HRIS system upgrades or patches, resolve system issues, maintain the HRIS system tables and performs scheduled activities.

Education and Assistance: Serve as primary point-of-contact for technical HRIS issues from employees and managers.

Assist in development and documentation of HRIS system procedures and tutorials for employees.

Train end users on various employee and manager self-service workflows. Train team members, managers and employees as needed.

Data and Process Maintenance and Auditing: Maintain HRIS system tables and perform mass data uploads. Troubleshoot system issues and research solutions to improve system efficiencies. Perform periodic audits on internal and external system controls and processes.

Reporting: Enable improved HCM reporting across the organization. Create ad-hoc reports for end users. Assist with routine HR reporting.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

EEO is the LAW

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.

While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, perform activities that require fine motor skills, reach, sit, and speak. The employee is occasionally required to bend, climb, drive, kneel, squat, stand, and walk.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The employee is occasionally exposed to airborne contaminants, and electrical hazards – shock.

The noise level in the work environment is usually moderate.