Job Location:
Covenant Living Communities and Services- Skokie, IL

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The Senior Analyst, Workday Human Resources (Human Capital Management – HCM) is responsible for the configuration, maintenance and optimization of the Workday tenant with a focus on HCM. This position provides configuration support across all HCM modules, including core HCM, Recruiting, Time, Absence, Benefits, Advanced Compensation, Talent Management, and Payroll. Conducts and/or reviews intake for system solution requests, including new or enhanced reports, optimizations, break fixes, and new feature adoptions. Documents business and system requirements, solutions options, test scripts and results. Recommends solutions to support business processes and needs, which are primarily contained to Workday tenant but can extend to additional periphery technologies. Collaborates with enterprise Workday administrators to support Workday feature updates, testing and other projects as assigned. This position also supports human resources and other subject matter experts with ensuring data integrity through user enablement, training, and auditing. Provides support for escalated user tickets and covers ticket management as needed. Serves as an active member of the Workday Community to stay up-to-date on HCM roadmaps and feature adoption opportunities. Serves as Workday Named Support Contact.

System configuration to design, build, optimize and continuously improve Workday tenant

  • Partners with HR and other business partners to identify and implement process improvements

  • Conducts and/or reviews intake sessions with business partners to gather and agree upon requirements, project/effort scope, timelines and communication cadence

  • Researches, tests and recommends solutions per requirements

  • Implements and documents configuration changes

  • Increase data integrity by analyzing metrics, building dashboards, conducting audits to identify issues, providing root cause resolutions

Human resources functional partner support

  • Provide day to day support to the human resources team with report administration and system enhancements within Workday.

  • Responds to new and changing business needs by gathering requirements from business leads and completing corresponding configuration changes

  • Supports partners with periphery systems that depend on Workday data. Coordinates with IT Workday partners for integration requirements and maintenance

  • In collaboration with total rewards and IT Workday partners, manages integrations (benefits, etc.) and resolves issues

Reporting and analytics

  • Identify and establish reporting needs and opportunities based on the business initiative at hand

  • Analyze, and report data trends, and share that information with stakeholders.

  • Liaison between the business and IT to identify and build a solutions for the business analytics

  • Maintains library of HCM-related reports in Workday, ensuring security access as needed

  • Build configurations that generate solid, business relevant data.

  • Build reports based on business needs, satisfied both internal and external reporting needs.

Collaborate with enterprise Workday partners for system maintenance and improvement

  • In conjunction with Workday IT partner, stays abreast of Workday NSC notifications, communicates and follows up as needed

  • Participates in security audits, including user lock-outs/ inactivations due to non-compliance

  • Key contributor to Workday feature release deployments, including review and research of  planned updates, tests impacts in Sandbox and/or Preview tenants, recommends system enhancements to Director and business partners, completes configurations utilizing consulting hours as necessary, maintains adoption planning documentation 

User enablement and support

  • Creates user procedure documents, recorded demos and other training materials

  • Maintains job aid worklet and posts documents to Sharepoint

  • Presents live and recorded training sessions

  • Delivers dashboards and reports to assist in user enablement. Resolves escalated user tickets by performing root cause analysis and corresponding configuration adjustments

  • Analyzes support trends to identify opportunities for system optimizations and user training

  • Serves as first tier support back up

Data integrity and system readiness capabilities

  • Develop configurations that support business growth and enable flexibility in future

  • Develop dashboards and other audit mechanisms to check for and prevent data integrity issues.

  • Perform regular audits to ensure data integrity and take efforts to preserve data integrity and system health.

Project management

  • May act as project manager to manage complex projects beginning with defining scope of work, impacts, configurations, testing, implementation, and user communication and training.

  • Run projects aligned to priorities and deadlines, keeping stakeholder well informed.


Required Degree:   Bachelor's degree in related field.


  • Workday Pro certificate in HCM is required, but can be obtained within the first 6 months


  • 5+ years Workday administration experience; 2+ years configuration in HCM with Recruiting and Advanced Compensation configuration experience preferred

  • Experience with developing and writing advanced Workday HCM reports is required

  • Previous experience as an HR practitioner/shared service center professional is preferred

  • Experience in Health Care, Senior Living or related field is preferred

  • Experience with project management preferred


  • Knowledge across multiple Workday modules to include HCM, Recruiting, Advanced Compensation, Benefits, Recruiting, Time, Absence, Talent Management, Payroll

  • Ability to think critically and perform complex configurations in Workday

  • Demonstrated ability to independently and efficiently configure effective HCM solutions

  • Understanding of cross functional concepts and impacts (security, reporting)

  • Ability to understand complex technical issues and convey them to non-technical audiences

  • Ability to effectively translate user requirements into technical specifications and to translate technical language into user-friendly lay language for a broad audience

  • Ability to research, quickly learn, and analyze information, make recommendations, document and present information

  • Ability to work with limited direction or supervision, take initiative, plan and carry out responsibilities, organizing own schedule and duties in order to complete responsibilities

  • Ability to maintain confidentiality and utilize sound judgment

  • Skilled in accurate, timely documentation

  • Skilled in written and verbal English communication, including skilled in training communications and user guides

  • Ability to run projects on time and meet deadlines

  • Attention to detail and highly organized, with ability to prioritize and implement on time

  • Ability to work as part of a broader team and engage effectively with colleagues and stakeholders

  • Highly skilled in problem solving, root cause analysis, and implementation of solutions

  • Highly skilled in in Microsoft Outlook, Word, Excel, PowerPoint, Teams

For full time employees, we offer a generous benefits package that includes:

  • Medical, dental and vision insurance
  • Employer paid group term life and disability
  • Paid Time Off (PTO) & six paid holidays
  • 403(b) with a 3% employer match
  • Fitness center use at most facilities.
  • Various voluntary benefits:
    • Life, AD&D
    • Tuition assistance and scholarships
    • Employee assistance program
    • Legal services, home/auto insurance, discount purchasing program
    • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.