Overview

Job Location:
Dallas, TX

We are seeking a Senior HRIS Systems Analyst with a background in Workday Human Capital Management (HCM) system configuration, user training, data reporting, and cross-functional collaboration. The ideal candidate will have strong experience supporting a Workday (HCM) ecosystem. This role requires a broad understanding of Workday, excellent problem-solving and communication skills, and the ability to lead and document efforts that enhance end-user adoption and system performance.

Responsibilities:

  • Support the configuration, testing, and deployment of system updates and platform enhancements, with a focus on ensuring continuity in HR operations.
  • Manage the Workday system support ticket queue adhering to SLAs for fixes and response times.
  • Manage and maintain HRIS documentation, training materials, and FAQs to support users across HR and business units.
  • Support business owners with analysis of Workday data to define and deliver reports that provide actionable insights related to performance, benefits, payroll, and other HR functions.
  • Collaborate with HR, IT, and third-party vendors to troubleshoot and resolve complex system issues in a timely manner.
  • Provide day-to-day support for HRIS applications, including module-specific troubleshooting in areas such as performance management, time & expense reporting, learning, recruitment, benefits, and payroll.
  • Assist with data migration, validation, and reconciliation efforts during system upgrades or platform transitions.
  • Participate in system audits and ensure compliance with data governance and security standards.
  • Assist in the planning and execution of Workday projects, including system implementations, integrations, and process redesigns.

Qualifications:

  • 2+ years of experience in an HRIS support or analyst role with Workday or a similar platform.
  • Experience managing system upgrades and configurations with minimal disruption to business processes.
  • Strong analytical and reporting skills, with the ability to turn data into actionable insights.
  • Demonstrated ability to lead user training initiatives and develop support documentation.
  • Familiarity with a wide range of HR functions, including payroll, benefits, performance management, and recruitment.
  • Proven collaboration skills with cross-functional teams, including HR, IT, and vendors.
  • Exposure to or experience with Workday platforms and modules preferred.
  • Experience supporting system implementations or large-scale upgrades preferred.
  • Proficiency with Microsoft Excel and reporting tools.
  • Clear communicator with the ability to document technical steps and collaborate across business and IT teams.

Education/Certifications:

  • Bachelor’s degree in human resources, Information Systems, Business, or a related field—or equivalent experience.
  • Workday certification(s), or willingness to pursue them preferred.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.