Overview

Job Location:
Berlin Offices

 

Be our next Hero! – Join the world’s leading local delivery platform.

We are looking for an HRIS Support Associate (all genders) to join our People Systems team on our journey to always deliver amazing experiences.

If you’re a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

Your mission:

  • Provide production support for tier 1 and tier 2 user queries, researching, and resolving Workday unexpected results or process flaws; recommending solutions or alternate methods to meet requirements

  • Help maintain data integrity in systems by running and supporting audit activities

  • Provide support with the preparation of data load files. Test data loads pre and post load

  • Monitor and own system inbox; resolve system admin tasks and notifications

  • Process security permission request

  • Perform system maintenance

  • Support other HR systems with troubleshooting, reporting, and maintenance as needed

Your heroic skills:

  • At least 1 year of hands-on experience with Workday ideally in an HR support role

  • Adaptable to change, flexible, and ready to juggle multiple tasks and priorities. Work effectively with continuous change and still meet deadlines

  • Ability to communicate from a People functionality perspective and explain technical matters to non-technical stakeholders

  • Advanced Excel knowledge (e.g. Vlookup, pivot tables, sumifs)

  • Ability to read business process flow charts

  • Ability to document and create user guides, process flows to drive system adoption

Nice to have:

  • Strong understanding of Human Resource anatomy including functional areas and systems.

  • Experience with working with ticket management and project management tools like JIRA, Service Now, etc.

About us: 

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. From prepared meals to groceries, flowers, coffee, medicine… we deliver whatever you need. We operate in over 72 countries across Asia, Europe, Latin America, the Middle East and Africa and are also pioneering quick commerce, the next generation of e-commerce. As one of Europe’s largest tech platforms, we work with a global ecosystem of employees, riders, and partners, and are at the forefront of innovation.

As one of our Heroes, you’ll work in an international and dynamic environment, with other Heroes from every corner of the globe where you can grow and develop your career with the right support, every step of the way. We are building a company that future generations can be proud of and are committed to welcoming everyone to our table. Delivery Hero has a lot to offer when it comes to benefits: we want to empower our Heroes and that means caring about all aspects of their wellbeing, such as: career, community, social, physical and financial. Learn more about our benefits at Delivery Hero here.

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring — therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We’re as interested in your character as we are in your talent. 

Have we sparked your interest? If you are looking for an environment where our company DNA is defined by our values and People Leader Principles, please apply and send us your CV using the online form. Please note, we do not accept applications via email.