Overview

Job Locations:
London
Salford

Job Title:

Change Manager

Job Description:

Role Purpose

The purpose of this role is to proactively prepare and lead business user through the impact of changes being delivered through transformation initiatives. An experienced Change Manager is required to join the Business Platforms team; to support the global enablement of solutions for Resource and Project Management.   The role will identify change management and training needs for a range of users across the organisation and create suite of materials including comms updates, training decks and videos, user guides and SharePoint content.

Key Accountabilities

  • Identify Change Management requirements via Training Needs Analysis and engagement with delivery teams and key stakeholders
  • Create and own Change Management plans to enable solution adoption across multiple markets
  • Co-ordinate RPM platform Change Management planning with broader Change activity across dentsu; liaising with other Technology and Business Change leaders.
  • Create excellent Change Management materials:  comms templates and updates, training slide decks, video presentations, user guides and SharePoint content. 
  • Liaise with internal creative production teams to produce high-quality engagement material such as videos or interactive training content.
  • Ongoing refinement of Change Management materials through tracking of adoption KPIs and capturing lessons learnt and feedback from user groups.

Person Specification

  • Has experience of Change Management in multinational organisations; can demonstrate delivery of successful outcomes through structured change techniques.
  • Exposure to ERP platforms and in particular Resource Management and Project Management disciplines and business operations functions.
  • Beneficial to have experience of MS D365 (PSA and Project Operations), Workfront, Salesforce, Workday platforms.
  • Is self-starting and pragmatic; able to develop solutions in areas of ambiguity and complexity to achieve practical outcomes
  • Has strong verbal, written and non-verbal communication skills.  Has a highly professional; flexible, energetic and collaborative approach

Be an ambassador for the business, connecting across internal and external networks to deliver the operating model and build the brand reputation of dentsu international.

About dentsu international

Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative. www.dentsu.com

Working with us

Joining dentsu international, you’ll join a team of 48,000 people.  It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences.  We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

Location:

London

Brand:

Global Technology

Time Type:

Full time

Contract Type:

Permanent