Overview

Job Location:
Kuala Lumpur

The purpose of this role is to deliver transactional and specialist HR services to one market or a number of local markets (China).

The Advisor/Administrator has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees.

Job Title:

People Services Administrator

Job Description:

Key Responsibilities :

  • Provides employees, managers and HR Business Partners exceptional standards of customer services across a wide range of HR activities and processes

  • Ensures standardized HR processes are effectively implemented and services are delivered in a consistent and common way across different markets

  • Having exposure in China payroll master data

  • Provides service related activities including Workday data entry, HR document management, updates to internal tools and databases, responding digitally to a wide variety of employee queries

  • Monitors the completion of queries from markets and continually identifies opportunities to improve processes and services against Service Level Agreements, reviewing your own performance on a regular basis and in collaboration with the team

  • Collaborates with other administrators within your team to deliver KPIs and high-quality services that are compliant with global standards and meet business expectations

  • Build your knowledge of local customs and employment laws, applying this to improve delivery of services across your markets and ensure processes remain compliant with local regulatory/statutory requirements

Professional Skills :

  • A degree in human resources management, organizational psychology or a related field.

  • At least 4 years of experience in Human Resources ideally in a multinational or technology company.

  • Able to converse in Mandarin / Chinese

  • Good knowledge of HR Information systems – preferred experience in major HRIS such as SAP, SuccessFactors, Workday, Oracle, Taleo

  • Independent, task driven and able to manage conflicting priorities

  • Strong business acumen, and proven talent and stakeholder management skills

  • Able to engage and influence internal and external stakeholders and employees at every level of the organization

  • Self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment.

  • Work well under pressure and able to meet tight deadlines

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Keeping connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com

*Please attach your updated CV/resume with your application for our review.

**We regret that only shortlisted candidates will be notified

Location:

Kuala Lumpur

Brand:

Time Type:

Full time

Contract Type:

Permanent