Overview

Job Location:
CRI – SJ – SAN JOSE

Job Description:

This position is 100% remote

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace

Our DXC Application services team works with our customers as a trusted partner to help simplify, modernize, and accelerate mission-critical applications that support business agility and growth. Customers work with us to take advantage of the latest digital platforms with both custom and packaged applications, ensure resiliency, launch new products, and enter new markets with minimal disruption.

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to ensure customer satisfaction. Maintain knowledge of leading-edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

The IT Human Resource Integrations Consultant will act independently and advise on or manage the solution configuration for large complex Workday engagements. He/she will provide subject matter expertise supporting delivery, testing and both presales and post-production engagements.

The Workday Integrations Consultant will be an important customer spokesperson for the DXC Workday Practice. Could be a part of the application management support team supporting existing Workday Integrations, creating new Inbound/Outbound Integrations, testing, creating advanced reports, or working on Data Migration activities.

Responsibilities

  • Create and Support Workday Inbound and Outbound Integrations

  • Create advanced reports, using calculated fields.

  • Workday Studio knowledge is highly desired

  • Develop XSLT Transformations

  • XML knowledge

  • Coordinate with consultants from other locations.

  • Troubleshoot incidents across functional domains

  • Work as a part of a project team to provide postproduction support

  • Work with the Customer to identify requirements

  • Support the tenant migration, enhancement, and release management processes

  • Configure Workday according to customer requirements

  • Test new Workday configurations

  • Develop and deliver customer-specific training and documentation

  • Work independently. Take direction and provide status to the Engagement Manager assigned to their project

  • Work according to the assigned priorities to ensure client’s service level agreements are met

Preferred skills

  • Workday HCM or Integrations certified

  • Payroll Integrations knowledge

  • Excellent communication skills delivering to functional and management audiences, as well as to external Clients

  • Practical experience gained on HR implementations, data migration, support, and/or integrations projects.

  • Practical experience gained providing ticketing support using third party tools (e.g Service Now, Jira, etc.)

  • Strong consulting skills, handling customer expectations

  • Fluent speaker of the English language

  • Strong analytical mindset and usage of analytics and reporting tools (eg. pivot tables)

  • Background / Knowledge in Technology

Additional expectations

  • Ability to work in a diverse, fast paced environment and effectively collaborate across teams

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we have a People First strategy and a Virtual First model. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. The majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location.

           

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