Job Location:
Chennai – Unit 1

Management Level


Equiniti is a leading provider of technology and solutions for complex and regulated administration and payments.  Our technology platforms are used by 70% of the FTSE 100, Government, and other large corporates, particularly in banking, insurance and other financial services.  We have 1,700 clients, make £160 billion worth of payments through our systems every year, hold records for 70 million shareholders, look after pension schemes for 8 million pension scheme members, and provide services which touch 28 million customers.  Over a third of the UK population has dealt with Equiniti at some point during their lives. 

Equiniti is a company that has been built with strong values at the very core of our offering.  Dealing with some of the most successful companies and government agencies in the UK, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do.  We employ over 5,000 people in the UK, India, US, Poland, and Netherlands. 

There are five internal business divisions which compromise the Equiniti business (EQ Boardroom & Invest, EQ Paymaster, EQ Digital, EQ US and AST), which are all supported by the Group Functions.  Our strategy is aimed at driving pace and growth with a strong focus on further investment in our people and leadership. 

Equiniti’s journey to build and develop a captive offshore finance facility started in 2016, with a view to centralise the core transactional accounting. This resulted in the creation of a Finance Shared Services Centre (SSC) in Chennai which comprises the following teams: Record to Report (RTR), Procure to Pay (PTP), Master Data Management and Data Analysis (MDM), Order to Cash (OTC) and Financial Planning and Analysis (FP&A).

The Finance SSC Team is one of the most engaged teams in the business per the last Gallup survey. In recent years the Finance SSC has extended its Global footprint to support geographies beyond UK, expanding the remit in operating areas to help sustain, and improve, the control environment for the Group. The Finance SSC has continued to successfully drive value-add and continuous improvement along the value chain by providing high quality services in specialised areas of External Financial Reporting, Procurement and Internal Audit.

All of this made possible by over 100 dedicated, articulate and forward-thinking colleagues in the Finance SSC who play a pivotal role in our transformative journey. The most recent achievement of the team includes successfully implementing Workday in 2020 – the global finance, procurement and human capital management ERP which is now used globally by all of Equiniti’s businesses & employees. 

Role Overview

This position will be responsible for managing the end-to-end Billing process and Accounts Receivable tasks. This includes review and interpret sales agreement, coordinate, and consolidate billing data to create invoices, verify sales opportunities for commission pay-out, propose accounting journal entries for revenue booking, and research of all inquiries related to Billing and AR.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

  • Provide a professional Order to Cash service from the SSC.
  • Experience in order management and invoicing process.
  • Collect all billing related information from business or contract, raise invoices and send to customers through various channels.
  • Ensure accuracy of billing data, prices, inflation rate as per contract.
  • Maintain the invoicing diaries with up-to-date information and financial systems with client contact information and payment terms, etc.
  • Communicate with clients to address billing-related inquiries, provide clarification, and resolve billing issues.
  • Liaison with Client Relationship Managers/Business Partners and other departments to ensure timely and accurate billing and resolve disputes.
  • Manage ad hoc on demand invoice billing.
  • Assist internal and external audits.
  • Perform other assigned tasks and duties as necessary to support the Accounts Receivable and Finance Department.
  • The service must facilitate continuous process improvement and ensure tight invoice control, supporting Lean initiatives and maintaining integrity of the systems.
  • Participation in system improvements in the SSC.
  • Ensure that all working practices follow Equiniti standard policies and procedures.

Skills, Knowledge & Experience

  • The successful candidate will demonstrate the following experience skills and behaviours:


  • Good understanding of OTC Billing process with minimum 3+ years of experience.
  • Prior experience of working in an offshore Finance SSC.
  • Excellent accounting knowledge across Order To Cash functions.
  • Experience with Workday ERP system and Salesforce CRM system preferred.
  • Knowledge of other financial accounting systems.


  • MBA Finance/Bachelor’s degree in commerce from an accredited university


  • Fluent English: written and spoken.
  • Strong use of excel and similar software.


We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.