Job Location:
London, United Kingdom

This role provides full payroll administration support for the Northern Europe payrolls (circa 1,000 employees), initially supporting the Pay and Benefits Manager and later the EMEA Payroll Manager.  The payroll processing and output is currently outsourced to an external 3rd party provider.  The role will also work closely alongside the wider HR Administration team to provide general HR administration support to the HR generalist team during quieter periods of the payroll month. 

The current structure of the Northern Europe HR team is:

  • HR Director
  • HR Manager
  • Pay and Benefits Manager
  • 3 x HR Business Partners
  • 4 x HR Administrators

Key Areas Of Responsibility

  • Complete the monthly payroll input templates for the Northern Europe payrolls, liasing with the HR Administration team to ensure all changes are captured accurately and by the monthly payroll deadlines, and ensuring all necessary payroll documentation (HMRC starter checklists, P45s, MATB1/SC3 forms etc.) is obtained
  • Assist the Pay and Benefits Manager with the transition of payroll data for acquired company transfers onto to the ERM payrolls
  • Monitor the shared HR inbox to respond to basic payroll and benefit queries on a timely basis, escalating more complex queries to the Pay and Benefits Manager
  • Set up new starter log ins on the online payslip self-service system and be the key contact for employee log in reset requests
  • Distribute the leaver P45s on a monthly basis
  • Work with the HR Operations team to develop Workday reports/data feeds to payroll to help streamline payroll processes
  • Work with the ERM benefit portal provider to streamline the monthly payroll extracts relating to benefit changes made via the portal so that these can be uploaded directly to payroll.  Create the month end payroll changes report to update data on the benefit portal
  • Carry out monthly data audits at month end between the data held by payroll and on the Workday system to ensure data consistency
  • Provide HR admin support to the HR generalist team during quieter periods of the payroll month


Any other reasonable duties as and when required

Person Specification


  • Previous payroll administration experience (minimum of 1 year preferred)
  • Experience of working with a 3rd party payroll provider
  • Experience of using HRIS software including reporting (preferably Workday)
  • Excellent IT skills (with strong Excel skills including vlookups)
  • Thorough attention to detail and the ability to spot inconsistencies/mistakes in data
  • Flexible approach and the professionalism to handle sensitive and confidential information
  • The ability to work on own initiative and under pressure in order to meet sometimes tight deadlines
  • Strong communication and organisation skills
  • Desire to instigate change and improve and simplify processes
  • Minimum A level qualified with at least grade C in GCSE (or equivalent) English and Maths


  • Generalist HR administration experience
  • Previous experience within the Professional Services sector
  • Desire to further career in the payroll field