Job Location:
Kingswood Fields Office

About the opportunity

Department Description

Global HR Shared Services function is a central hub of capabilities to provide HR Operations, Payroll, Global Mobility, HR Systems and Compensation & Benefits support services to staff and HR teams across all business areas. The objective of the function is to leverage HR technology infrastructure to deliver efficient HR processes and aim for operational excellence globally. Our team members are based in key hub locations across India, Asia, UK, and Europe to provide these services globally within FIL.

The HR Systems Team sits within the Global HR Shared Services function and works in partnership with Compensation & Benefits, HR Business Partners and business groups to provide assistance in the technological support on Workday Human Capital Management System and other HR applications such as Cornerstone On Demand and LinkedIn Learning.

Purpose of the Role

This position is for an Associate Director – Reporting and Data Service Owner to support the HRIS Team. The person will lead a team of Reporting Specialist and must have strong working experience in reporting and analytics functionality within Workday The primary focus of this role is to take a lead on elevating our Report offering for all stakeholders within the organisation.

Key Responsibilities

  • Take ownership of the overall HR reporting function within the HRIS group
  • Liaise directly with various functional teams and respective report owners to develop a strong understanding of reporting requirements
  • Influence changes with forward thinking design solutions and industry best practices
  • Manage project deliverables and milestones for new requirements linked to initiatives and major enhancements
  • Lead the preparation and delivery of complex HR reports
  • Act as a main stakeholder in our Data Governance & Quality program to enhance data accuracy and strengthen the Data Governance strategy across the People function
  • Partner with the HRIS on leveraging Workday and executing implementation plan for bi-annual upgrades to the reporting and analytics.
  • Collaborate with leads/architects on design and implementation to construct and manage multiple datasets from various sources to incorporate into analytical and predictive reporting
  • Partner with People Analytics team on the strategy and development of metrics, reporting and dashboards based on business strategy and insights; establish checkpoints with functional and executive leadership throughout enterprise on results and impacts
  • Work closely with the relevant teams across HR and the business to ensure data integrity
  • Work in close liaison with the HRIS and HR functional teams using the standard operating procedures and Governance model
  • Analyse data requests and identify ways to continuously improve the existing solution
  • Organise awareness through regular training session with a view to increasing the level of Self Service
  • Support the creation and administration of custom Workday reports and dashboards

Experience and Qualifications Required

Essential Skills:

  • 5+ years of relevant experience in the Workday reporting functionality
  • Strong Workday report writer knowledge and experience, including all report types and dashboards
  • Expert in creating Workday Calculated Fields and solving complex business problems
  • The ability to work with highly confidential and sensitive data
  • A sound understanding of working within a Governance framework to mitigate risk to processes and data
  • Strong analytical skills and focus on details
  • Project management and/or business analyst experience in the relevant area
  • Confident to present data and data solutions to wider audience
  • Experience in managing stakeholders’ expectations
  • Excellent written and verbal communication skills
  • Proven ability to work well under pressure and in a team environment
  • Experience of working with multi-cultural and geographically disparate teams
  • Flexible and approachable team-worker

Desirable skills:

  • Exposure to data visualization tools


  • Good analysis and problem resolution skills
  • Excellent communication, collaboration, interpersonal and presentation skills
  • Flexibility and adaptability to meet deadlines
  • Ability to work independently when required
  • Self-motivated and possess team player attributes

About you

About Fidelity International

Fidelity International offers investment solutions and services and retirement expertise to more than 2.56 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $783.6 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.

Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.

Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

We are committed to being a truly flexible employer, encouraging and trusting our people to perform their role in the way that works best for them, our business, our colleagues and our clients. We offer the maximum possible flexibility over where and when you work for all, considering your role and any local regulations. We call this new approach “dynamic working”.

Find out more about what we do, our history, our new approach of “dynamic working” and how you could be a part of our future at https://careers.fidelityinternational.com/about-us

Applying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.