Job Location:
Mexico, Guadalajara

Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people’s lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business Systems Analyst located in Guadalajara, North Campus.

Reporting to the Sr. Manager Information Technology, the Business Systems Analyst will provide day to day systems support including system configuration, business process updates, report writing and dashboard building, troubleshooting data and systems issues, recommending solutions, and implementing enhancements and fixes within the context of approved methods among other activities, in HR systems.

What a typical day looks like:

  • Providing Human Resources with functional and technical support for all countries in the Compensation and Absence areas.
  • Systems Analysis and Design for new HR initiatives (partnering with HR SME’s to gather requirements, documenting processes/programs, configuring the system, participating in data conversion, building proof of concepts, troubleshooting, testing, resolving system or process issues, implementing, and end user training.
  • Providing application configuration for various areas of Human Resources programs and business processes including Compensation, Absence, Payroll, Employee Self Service, Manager Self Service, and vendor interfaces/integrations.
  • Participating in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, regression testing, end-user, and training.
  • Facilitating team processes; writing and reviewing Unit Testing and UAT test plans and scripts when necessary.
  • Assisting and/or managing UAT with end users including coordination and user acceptance signoff.
  • Configuring: business processes, security, integration/interfaces, and reports.
  • Providing fit gap analysis, business process re-engineering, configuration, data conversion, application integration, testing, rollout, and post-implementation support.
  • Providing business analysis and requirements gathering skills.

The experience we’re looking to add to our team:

  • Bachelor’s degree. In related field.
  • Human Capital management (HCM), Software-as-a-Service (SaaS) HR system configuration, or similar experience.
  • Business process knowledge of workflow, workflow configuration and system relationships in Human Resources. (preferably in compensation)
  • Experience with creating functional design and integration specifications and working with technical resources (preferably in off-shore capacity).
  • Advanced English level.
  • Preferably experience working across geographies and different regulatory environments.
  • Ability to work in a diverse and extremely fast paced/high pressure environment collaborating and building strong relationships with customers and team members.
  • Excellent verbal and written communications skills.
  • Preferably Experience as a Workday HCM System Administrator.
  • Could be a hybrid position.

What you’ll receive for the great work you provide:

  • Competitive Salary.
  • Life & Medical insurance.
  • Christmas Bonus.
  • Food Coupons.
  • Saving Fund.


Job Category


Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).