Job Locations:
Edinburgh – United Kingdom
London – United Kingdom

Role Description

Ensure that people at all levels of the organisation develop the skills, knowledge and experiences to fulfil the short and long-term ambitions of the organisation and that they are motivated to learn, grow and perform.

The Instructional / Digital Learning Designer will develop and administer learning activities using a variety of methods and tools, in support of the Global Training strategy. This will be achieved through:

  • Building and maintaining creative digital learning solutions to deliver regulatory, technical and other learning including learning campaign set up and maintenance
  • Maximising use of the Workday LMS to ensure effective delivery, administration, tracking and evaluation of learning as required for reporting and audit purposes
  • Global support in the delivery, coordination and administration of strategic Training & Development plans
  • Coordinating and undertaking administrative tasks to assist smooth running of the Training Department and provision of training

This position will suit someone with a minimum of 3 years practical experience in instructional/digital learning design and related LMS administration, ideally within a similar financial service organisation and learning role.

Specific Role Responsibilities

Instructional / Digital Learning Design (80% of role):

  • Work with Subject Matter Experts and the Head of Regulatory Training to define and agree learning outcomes, content requirements and appropriate delivery mechanism
  • Create storyboard/training scripts from source materials provided ensuring quality assurance and application of effective instructional design
  • Build high quality and creative digital learning content including (but not limited to) e-learning courses, video content and animations, knowledge assessments, intranet resources and other support materials
  • Scorm file testing and error resolution of digital resources pre-launch to ensure successful delivery and learner experience
  • Set up and ongoing maintenance of related Workday learning campaigns, marketing materials and completion / evaluation reports
  • Liaise with Workday community and HR team to maximise use of Workday LMS and resolve technical issues concerning digital learning provision

Coordination / Administration (20% of role):

  • Generate and prepare reports as required to monitor completion of digital / mandatory learning
  • Respond to learner queries concerning access to and completion of digital / mandatory learning
  • Prepare EIB upload of completion records and / or manually update records where needed
  • Support the training team with creation and maintenance of the Training & Development intranet pages, communications and global training calendars
  • Support projects related to training and / or employee development initiatives as required / directed by the Head of Talent and Training Managers
  • Commit to and demonstrate own personal development

Experience required

  • Strong knowledge of instructional and digital learning design (including adaptive and blended learning) with a minimum of 3 years practical experience in content development
  • Proficient in use of authoring / digital learning tools in particular Articulate 360 (Rise, Storyline and Studio) and Camtasia (or equivalent)
  • Previous experience with scorm (or equivalent) testing and Learning Management Systems (ideally Workday Learning)
  • Intermediate level Microsoft Word / Powerpoint capabilities to ensure creative storyboard design
  • Highly organised and able to prioritise workload paying particular attention to detail
  • Strong written / verbal communication skills and ability to build relationships with stakeholders across the business
  • Able to handle multiple course builds at different stages in the design process
  • Flexible and adapts to changing priorities and redirection
  • Strong presentation and time management skills
  • E-learning/Instructional design or learning and development related qualifications are desirable.