Job Locations:
Brno – Czech Republic
CA Toronto
Toronto – Canada
CH Chiasso

The Instructional / Digital Learning Designer will creatively design and develop industry leading learning solutions using a variety of methods and tools, in support of the Global Talent Management and FNZ Academy strategy. This will be achieved through:

  • Building and maintaining creative digital learning solutions to deliver high impact & engaging learning, with a specific focus on Technical Training content (but will also support other Business digital learning needs) including campaign set up and course maintenance on our LMS

  • Work with business Subject Matter Experts and the Talent Team to define and agree learning outcomes, content requirements and appropriate delivery mechanism

  • Own and manage the Digital Learning Global programmes of work to ensure key deliverables, timelines and priorities are achieved and communicated

This position will suit someone with a minimum of 3 years practical experience in instructional / digital learning design and related LMS administration, ideally within a similar Technology and / or financial service organisation and learning role.


  • Create storyboard / training scripts from source materials provided ensuring quality assurance and application of effective instructional design

  • Build high quality and creative digital learning content including (but not limited to) e-learning courses, video content and animations, knowledge assessments, intranet resources and other support materials

  • Scorm file testing and error resolution of digital resources pre-launch to ensure successful delivery and learner experience

  • Support the training team with creation and maintenance of the Training & Development intranet pages, communications and global training calendars, in relation to Digital Learning

  • Support projects requirements, related to training and / or employee development initiatives as required by the Head of Talent

  • Coordinating and undertaking administrative tasks to assist smooth running of the Training Department and provision of training

  • Commit to and demonstrate own personal development, and continued proficiency in instructional digital learning


  • Strong knowledge of instructional / digital learning design (including adaptive and blended learning) with a minimum of 3 years practical experience in content development

  • Knowledge of learning models to help structure content to create engaging learning courses that flows

  • Proficient in use of authoring / digital learning tools in particular Articulate 360 (Rise, Storyline and Studio), Vyond and Camtasia (or equivalent)

  • Previous experience with scorm (or equivalent) testing and Learning Management Systems (ideally Workday Learning)

  • Intermediate level Microsoft Word / Powerpoint capabilities to ensure creative storyboard design

  • Highly organised and able to prioritise workload paying particular attention to detail

  • Strong written / verbal communication skills and ability to build relationships with stakeholders across the business.

  • Able to handle multiple course builds at different stages in the design process

  • Flexible and adapts to changing priorities and redirection

  • Strong presentation and time management skills

  • E-learning/Instructional design or learning and development related qualifications are desirable

At FNZ, we recognize that diversity, inclusion and accessibility are important factors for our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner where all employees are valued and respected. In particular, we want to ensure accessibility needs are well supported thus, ensuring our recruitment process is fair and equitable for all applicants.

Please let us know if there is any support we can provide to ensure FNZ’s recruitment process is fully accessible to you. You can contact us at [email protected] to discuss specific requirements.