Assistant Director of People & Culture

Purpose 

To be responsible for all aspects of the day-to-day operations of an HR department. 

Job Responsibilities 

    General 

• Executes all tasks assigned by his/her superiors 

• Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model 

• Attends all scheduled training sessions 

• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule 

• Adheres to the hotel's code of conduct and grooming & hygiene standards 

• Is seen as working hands-on, assists colleagues in crunch times. 

• Actively participates in briefings and meetings 

• Maintains a clean and orderly work area and promotes a safe working environment  

• Performs any additional duties as assigned 

    Departmental 

• To assist the Director of Human Resources in overseeing the day to day administration, operations and activities of the Human Resources function.  

• To support implementation of HR processes, including but not limited to 90 Days Reviews, Annual Reviews, annual goal and objective setting. 

• To assist in the development and writing of Human Resources policies and procedures as required or assigned. 

• Review and update Job Descriptions as and when required. 

• Oversee the HR Operations and ensure all tasks assigned are monitored and completed on time. 

• Verification and approval of new joiners contract of employment, transfer letter, promotion letter, etc. 

• Ensure proper record of Medical and Pension List. 

• Prepare NMO Program for new Managers on board. 

• HR presentation during the Opts meeting. 

• Actively involved in IR issues i.e. assist in taking statements, guide Managers in writing warnings, liaise with Lawyer & Chairman for Disciplinary committee, etc. 

• Fully aware and involve in all corporate HR programs and processes i.e. EVS, 90 days Reviews, annual performance reviews, goal setting and development plan. 

• Fully involved and aware of the HR Budget and Capex. 

• Perform any cognate duties as and when required. 

Recruitment and Selection: 

• To manage the selection and recruitment process, in concert with the overall recruiting and staffing strategy and processes of the HR department.  

• Directs the staffing processes for all open positions.  

• Ensures quality processes and procedures are in place with the goal of procuring the optimal new hires for each open position. 

• Review all screen applications with respective DH and position is opened on Workday, jobs.mauritius@fourseasons.com and recruitment engine. 

• Conduct interviews for all applicants as per Four Seasons Standards. 

• Ensure reference check is conducted prior final interview with Division Head and RM/GM. 

Human Resource Information System: 

• Manage and be an expert of the Workday System but limited to: 

• Input new joiners and remove leavers 

• Create Job Requisition for open positions 

• Manage the process of internal/external application and interview process. 

• Transfer and promote internal applicants as and when required. 

• Manage the 90 Introductory and Annual Reviews. 

• Accuracy of Leaves. 

• Conduct GDS audit report every month and clear anomalies, etc 

• Manage and be an expert of the Bodet system not limited to: 

• Input new joiners and remove leavers. 

• Internal Transfer and change of section. 

• Accuracy of Leaves 

• Planning and Scheduling 

Compensation and Benefits: 

• To assist with the administration of benefit, compensation, leave of absence and worker's compensation programs, as required. 

• To verify payroll return and accuracy of figures. 

Employee Welfare: 

• To review and update welfare calendar monthly 

• Review and follow-up of HR Welfare Calendar to ensure all activities are planned in advance together with an action plan in place and distribution of tasks within the team. 

• Act as Chairperson for the Welfare Committee. 

• To assist in the monthly rewards and recognition programs. 

• To manage all welfare activities and brings up new ideas as and when required. 

• Ensure the Welfare Activities are up organized to the highest standard. 

• To act as HR Representative in health and Safety Committee. 

Monthly Report: 

• Cross verify all monthly HR Reports and HR Indicator together with Asst HRM. 

• To compile monthly Expat vacation Report. 

• To compile the monthly Exit Interviews and determine root causes of Turnover. 

• Prepare any other report or statistic as and when required. 

Knowledge and skills 

Education:  

• Bachelor’s degree in Human Resources, Business Administration or a related field. 

Experience:  

• At least three (3) years of experience as Human Resources Manager. 

Skills and Abilities:  

• Strong knowledge of employee relations and full cycle recruitment administration and practices, human resources systems, policies and procedures and human resources generalist activities. 

• Strong knowledge of employment legislation required. 

• Ability to effectively work within multi-disciplined work teams to respond to business needs. 

• Proactive and self-driven 

Compliance Policies 

Grooming Policy 

Confidentiality Agreement 

Policy Against Harassment 

Electronic Systems Policy 

Code of Business Conduct and Ethics 

Employee Handbook Acknowledgement Form