Job Location:
Sharm El Sheikh

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

Four Seasons Resort Sharm El Sheikh, South Sinai. The resort sprawls across an enchanting natural preserve and is embellished by the emerald-colored Red Sea.

The transferring employee should have an Egyptian passport.

Basic Purpose:

Supports workplace learning executed by the Learning and Development function through delivering core programs and administrative support of L&D.

Qualification Requirements:

  • Education:

A university degree or equivalent experience is required.

  • Experience:

Experience in Human Resources

Experience in hotel operations, preferably luxury hospitality or other service environments

LMS System Experience is Preferable

  • Key Skills:

Systems Skills; PowerPoint, Word, Excel, and preferably prior LMS

Strong Communicator

Comfortable partnering with stakeholders at all levels across Hotel

  • Key Knowledge:

Learning technologies, such as e-learning options and distance learning

Project planning tools, communication, and processes

Communication and influencing strategies

Administrative Support

 Job Functions: 

  • Onboarding Supports Embark delivery by coordinating facilitators in collaboration with the Director of L&D.

  • Facilitates components of Embark to support People and Culture function.

  • Supports the tracking of Embark, Health, and Safety, and all core programs in Workday Learning

  • Assists with the preparation of core programs resources delivery and translation of resources into local language as required.

  • Collaborates with People and Culture and Department Heads to ensure attendance of Embark and other core programs.

  • Supports with meeting coordination for New Leaders Orientation

  • Supports an effective Designated Trainer program

  • Supports standards training program and ensures Standards Training Manuals are updated regularly and training checklists are turned in for new hires

Operational Learning:

  • Assists with Standards Testing as directed by the Director of Learning and Development collating reports from the standards testing application monthly.

  • Supports collation of operational data.

  • Attends shift briefings to support operational data.

Ethics and Safety:

  • Supports the Director of Learning and Development with the collaboration of People and Culture supports tracking of Ethics and Safety in Workday Learning and assists with tracking and communicating annual progress.

  • Supports translations of Ethics and Safety as required.

Professional Learning Skills:

  • Supports the preparation of training calendars and booking of meeting rooms or training rooms,

  • Supports the coordination of attendance of programs in collaboration with the Director of L&D.

  • Markets the learning function’s programs, initiatives, and online learning through Yammer profile, or other channels.

  • Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline for own individual