Job Location:
New York Downtown

  • Operations Coordinator
    • Full time

      OUR VISION: 


      We are New York’s Luxury Lifestyle Icon. 




      To inspire meaningful connections… 

      To curate exceptional experiences… 

      To deliver passionate service… 

             …with kindness, care and a commitment to excellence 


      Our value proposition is to provide our residents & guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise. 




      To Enrich the Lives of Guests, Residents, Employees and the Community around us. 


      OUR VALUES: 


      We think differently 

      We are client obsessed 

      We have passion 

      We own it 

      We truly care about each other 

      We have integrity 



      Join Our Team 


      The Four Seasons New York Downtown is looking for a Operations Coordinator who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Operations Coordinator you will be accountable for supporting our hotel operations teams.  You will be responsible for shaping the guest experience by providing exceptional service in support of our world renowned Hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.  


      This position reports to the Hotel Manager. Work authorization for the location is required. 


      Four Seasons New York Downtown is diverse, inspiring and vibrant. As Operations Coordinator, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition. 



      WHO YOU ARE:  


      You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words. 



      The Operations Coordinator is responsible for planning, organizing, directing and controlling the administrative tasks in the Food and Beverage and Rooms Divisions while ensuring guest and employee satisfaction.

      • Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
      • Attend regular operational meetings to ensure effective coordination and cooperation between departments. 
      • Observe physical condition of facilities and equipment and make recommendations for corrections and improvements as needed. 
      • Work harmoniously and professionally with co-workers and supervisors.
      • Respond to employee issues in a timely fashion.
      • Assist management staff with internal investigations.
      • Act as a liaison between the operations managers and the administrative managers.

      Preferred Qualifications and Skills

      We are looking for an individual who possesses solid interpersonal and relationship-building skills. Apply an ethical approach and serve as a role model for others by demonstrating appropriate business conduct.

      We are looking for candidates who are proactive self starters. Hotel operations experience is a plus. Technical knowledge of Food and Beverage Division and Rooms Division is also a plus.

      Ability to read, write and speak English is required.

      This position involves a heavy volume of administrative work and requires organizational skill. Excellent Excel and computer skills are an advantage. ADP, Opera, HotSOS, Rex, Micros, and Workday systems knowledge would be ideal and greatly valued. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

      What to Expect: You Will…

      • Be part of a cohesive team with opportunities to build a successful career with global potential
      • Have access to a robust benefit plan
      • Have the opportunity to engage in diverse and challenging work
      • Derive a sense of pride in work well done
      • Be recognized for excellence

      Learn more about what it is like to work at Four Seasons – visit us:





      We look forward to receiving your application

      ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf