Overview

Job Location:
Philippines – FWD Corporate Office 1

About FWD Life Insurance Corporation

FWD Life Insurance Corporation (FWD Insurance) is part of pan-Asian FWD Group. FWD Insurance launched its commercial operations in September 2014. As of end-2019, FWD Insurance ranks 1st in Customer Experience in the Philippines(1). FWD Insurance maintains its strong financial position as top 3 and 8 in terms of Paid-up Capital(2) and New Business Annual Premium Equivalent(3), respectively.

FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah, and Family Takaful products across a number of its markets. Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group. In the Philippines, FWD has 17 business hubs located in key cities nationwide, with its headquarters in Bonifacio Global City in Taguig.

FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

For more information, please visit fwd.com.ph.

1 Based on a commissioned Customer Experience Index 2019, conducted by Forrester Consulting

2 www.insurance.gov.ph > Statistics > Life > 2019 > Based on Paid-Up Capital

3 www.insurance.gov.ph > Statistics > Life > 2019 > Based on New Business Annual Premium Equivalent

The Talent Acquisition Manager ensures that all processes and strategic initiatives are in place to achieve the recruitment and retention of talents that fit the company’s culture and business requirements. This position will also conduct full life cycle recruitment in sourcing the best talent for FWD Philippines

Key Responsibilities

Talent Acquisition Strategy

  • Investigate and determine employee needs
  • Develop a sustainable talent acquisition and hiring plans and strategies
  • Design, plan, and execute employer branding activities
  • Encourage employees to be brand ambassadors
  • Plan employee referral programs

Recruitment

  • Use Workday Recruitment tools
  • Source and find candidates qualified for open positions
  • Design, plan, and execute selection processes (conduct interviews and screening calls, administer reference checks, facilitate pre-employment requirements, etc.)
  • Review employment applications and background check reports
  • Use sourcing methods for hard-to-fill roles
  • Attend career and university fairs, and similar events

Process Improvement

  • Find bottlenecks in the recruiting process and work on solution
  • Perform candidate and employee satisfaction evaluations and workshops
  • Plan procedures for improving the candidate experience
  • Suggest measures for improving employee retention

Reporting

  • Perform analysis of hiring needs and provide employee hiring forecast
  • Determine recruitment KPIs
  • Create and present KPI reports and other Talent Acquisition related reports

Talent Consultant

  • Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies that result in client satisfaction.
  • Develop effective relationships within the organization and the hiring community to have influence and impact the recruiting process and hiring.

P&C Business Partner

  • Responsible for aligning business objectives with employees and management in designated business units.
  • Formulates partnerships across the P&C function to deliver value-added service to management and employees that reflects the business objectives of the organization.
  • Maintains an effective level of business literacy about the business unit’s financial position, its midrange plans, its culture and its competition.

Privacy Notice

Your privacy is a priority for FWD.  The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.

FWD has partnered with Talocity Instasolutions Private Limited (“Talocity”) to manage the initial filtering of candidate’s profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform.  The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.

When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process.  Shortlisted candidates will then be contacted by FWD for the face-to-face interview.