Overview

Job Location:
Irving, TX

About this role:

This role will provide complex operational support to the HRIS team, in addition to supporting complex operational projects. The Associate HRIS Product Lead will also deliver system enhancements when appropriate.

What you will do: 

  • Individually answer and respond to escalated inquiries such as:
    • Workday break/fix items
    • Report and data requests
  • Conduct reporting and downstream impact assessments for configuration changes
  • Security assignments
  • Support manager and associate adoption of Workday with:
    • Business process configuration and HR approval role where needed
    • Processing supervisory organization changes
    • Mass data changes (preparing and loading)
    • Workday setup requests – organizations, job architecture and compensation structure maintenance etc.
    • Annual process support via system configuration – Open Enrollment, Talent & Performance Management, Annual Merit Report, scorecard, and dashboard creation and maintenance
    • System audits – rescinds, cost center audits, data changes, orphaned process monitoring, position cleanup
  • Escalate unresolved HR customer inquiries to COE or Business HR as needed

What you will need:

  • Bachelor's Degree preferred
  • Strong communication skills
  • A focus on the Customer
  • Workday core functional knowledge
  • Accountability
  • Root cause analysis
  • Subject Matter Expertise
  • Analytical problem-solving skills
  • Strong team collaboration skills
  • Prioritization and solid time management skills
  • Process development
  • Policy knowledge/interpretation

Who you are:

  • Motivated, high-potential performer, with demonstrated ability to influence and lead
  • Strong communicator with excellent interpersonal skills
  • Able to solve complex problems and successfully manage ambiguity and unexpected change
  • Teachable and embracing of best practices and feedback as a means of continuous improvement
  • Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  • An upbeat, positive culture. Integrity, objectivity, collaboration, results, and a no-limits mindset are central to our values
  • Limitless growth. We work with you to help you meet your goals and advance within the company
  • Encouragement to be innovative and challenge status quo
  • Exposure to industry leading training and development
  • Performance based recognition and rewards

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 69,600 USD – 96,750 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:84766

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